Director of Revenue Operations

FPA Women's Health • Full-time • San Bernardino, California, United States • $120k / year • 1m ago

FPA Women’s Health, one of California’s largest women’s healthcare groups with more than 25 locations statewide, is seeking a skilled Director of Revenue Operations to lead all aspects of billing, collections, and revenue cycle performance. This hands-on leadership role will focus on optimizing cash flow, improving A/R metrics, and ensuring compliance with Medi-Cal and commercial payer requirements. The ideal candidate will bring deep experience in healthcare revenue cycle management, strong leadership skills, and a passion for supporting accessible, high-quality care for women.

About FPA Women’s Health

FPA Women’s Health is a clinician-led medical group with over 25 locations throughout California, dedicated to providing compassionate, high-quality reproductive and preventive health care. Our team is passionate about patient service, operational excellence, and creating a supportive environment for both patients and staff.

Position Overview

FPA Women’s Health is seeking an experienced Director of Revenue Operations to lead our billing, collections, and reimbursement teams. This role ensures accuracy, compliance, and efficiency across all stages of the revenue cycle — from patient registration to final payment. The ideal candidate is a hands-on leader who can analyze performance metrics, streamline processes, and partner with clinical and operational leaders to maximize revenue and reduce A/R days.

Key Responsibilities

· Lead and manage all revenue cycle functions, including charge entry, claims submission, payment posting, and collections.

· Oversee billing operations across multiple locations to ensure timely and accurate reimbursement.

· Track and improve key metrics such as Days in A/R, Denial Rate, and Collection Percentage.

· Develop, implement, and enforce revenue cycle policies and procedures.

· Work with payers to resolve claim denials and optimize contract performance.

· Ensure compliance with Medi-Cal and commercial payer regulations.

· Train and mentor billing staff and managers, building a culture of accountability and excellence.

· Partner with senior leadership to provide regular financial and operational reports.

Qualifications

· 7+ years of progressive experience in healthcare revenue cycle management, with 3+ years in a leadership role.

· Proven success managing revenue operations in a multi-site medical group or healthcare organization.