About FacilityOS (Formerly iLobby):
FacilityOS is a dynamic and innovative B2B SaaS company headquartered in the heart of Toronto's vibrant tech ecosystem. We are on a high-growth trajectory, providing a market-leading platform that helps businesses improve their safety, security, compliance, and efficiency across many critical facility touchpoints. We are a team of passionate, driven individuals committed to excellence, innovation, and redefining our industry.
At FacilityOS, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas.
In being a great place to work, we are proud to offer a range of experiences and opportunities that will help our employees to achieve their career and personal goals and enable them to live a healthy and balanced life.
This is a hybrid position where you'll be required to be in office at least two days a week with the flexibility to work from home the remaining days if desired.
About The Role:
At FacilityOS we have built and continue to build, a modern revenue engine — one that runs on clean data, smart automation, and seamless system integrations.
We’re looking for a Senior GTM Systems Specialist to help design, build, and maintain the GTM systems that power our Sales, Marketing, and Customer Success teams.
In this role, you’ll focus on techstack administration, integrations, and workflow automation — ensuring our go-to-market stack is scalable, efficient, and insight-driven. You’ll also explore how emerging AI and automation tools can make our operations faster and smarter.
You’ll report to the Senior Manager of Revenue Operations and collaborate closely with partners across GTM, Enablement, and Data — serving as the connective tissue between business processes and the systems that support them.
Salesforce & GTM System Administration
- Own day-to-day administration and optimization of Salesforce — including fields, flows, automations, and dashboards.
- Ensure Salesforce and connected systems (HubSpot, Gainsight, Gong, Salesloft, Pendo, etc.) work together to provide a unified, accurate view of the customer lifecycle.
- Partner with GTM teams to design scalable processes that align with business goals.
System Integrations & Automation
- Build and maintain integrations between GTM tools using APIs or low-code platforms (e.g., Zapier, Make, Workato).
- Identify opportunities to eliminate manual work and improve data accuracy through automation.
- Explore and pilot AI-assisted automations (e.g., task summarization, lead routing, data enrichment) that enhance productivity.
Data & Reporting
- Maintain data integrity, hygiene, and governance across GTM systems.
- Build and refine reports and dashboards for Sales, Marketing, and CS leadership.
- Collaborate with RevOps teammates and the data team to support analysis and forecasting efforts.
Tooling & Process Enablement
- Support tool evaluations, implementations, and change management for new GTM technologies.
- Create documentation and training to ensure teams understand and adopt system updates.
- Act as a subject matter expert for system functionality and workflow best practices.
What You’ll Bring
- 2-5 years of experience in Revenue Operations, Sales Operations, or Business Systems roles at a SaaS or technology company.
- Strong hands-on experience as a Salesforce Administrator — comfortable designing and managing flows, fields, automations, and dashboards. (Admin certification preferred but not required.)
- Familiarity with GTM tools such as HubSpot, Gainsight, Gong, Pendo, Salesloft, or similar.
- Experience with low-code automation or integration tools (Zapier, Make, Workato, etc.).
- A strong understanding of data structure, reporting, and process scalability.
- Curiosity and enthusiasm for how AI and automation can enhance RevOps efficiency — you don’t need to be an expert, just eager to experiment and learn.
- Excellent communication and collaboration skills — able to partner with technical and non-technical stakeholders.
- A proactive, problem-solving mindset with attention to detail and a desire to build clean, scalable systems.
Why This Role Matters
You’ll play a critical role in building the foundation that powers our revenue engine — ensuring our GTM teams have the tools, data, and automation they need to operate at peak performance.
This is an opportunity to deepen your Salesforce and systems expertise, experiment with emerging AI-driven tools, and help shape the next generation of RevOps infrastructure.
Why work at FacilityOS?
FacilityOS is the global leader in enterprise visitor management, helping complex enterprises digitize, optimize, and automate their key facility process – from streamlined visitor management to emergency evacuation, our Facility OS Platform is cutting edge and driving significant value with our customers.
We work hard and play hard and we do both with passion and respect for one another. Our company promotes a fast-paced, fun, friendly, and highly collaborative work environment that provides:
🩺Comprehensive health coverage (includes Dental and Vision coverage)
🏠A Hybrid work environment with our office based in North York, Toronto
💡Opportunity for advancement and growth
🍕 Catered Events, Snacks, Drinks – You won’t go Hungry!
🥳 Birthday and Life Celebrations
🎉 Two annual parties in a year
FacilityOS Commitment
We believe that a diverse team is the key to innovation and growth. We are an equal opportunity employer that value diversity at our company and encourage all candidates to apply. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
FacilityOS will accommodate individuals with disabilities through each stage of the recruitment and selection process. Please advise us of any needs when your interview is booked, and we will do our best to meet your needs.
Please note that all candidates must be legally eligible to work in Canada.
Background and Reference Checks
Any offer of employment may be conditional upon full background checks including a criminal record check, a credit check and employment and educational verifications. A reference check will also be conducted.
FacilityOS thanks all candidates for their interest, however only those selected to continue in the process will be contacted.
FacilityOS Website: https://www.facilityos.com/
Follow us on LinkedIn: https://www.linkedin.com/company/facilityos
Office location: 5255 Yonge St, Suite 1500 North York, ON M2N 6P4
Please apply via the attached link
