Sales Operations (Real Estate Products)

Aven • Full-time • Campbell, CA, US • $100k - $115k / year • 2w ago

Job Description

We are looking for Sales Operations specialists to join our product operations team to help accelerate our growth as we scale rapidly. You will serve on the front lines of our product expansion efforts — guiding our customers to upgrade to our new products through both inbound and outbound outreach. Your insights will directly shape the product strategy, as you collect feedback, identify patterns, and work closely with the product team to inform improvements and optimize the customer experience.

This is a dynamic, cross-functional role ideal for someone with strong communication skills, systems-oriented, high-adapability and passionate about making an impact in a fast-moving environment.

Responsibilities

Reach out to customers via inbound and outbound calls, SMS, and emails to upgrade them to our new products
Do whatever it takes to close customers from start to finish; including sales to offer management to customer service to application processing
Act as a bridge between the customer and product team – gathering, analyzing, and communicating feedback to drive product improvements
Collaborate with cross-functional teams to build, document, and refine internal processes around product expansion and customer engagement
Obtain necessary licensure for outbound sales

Qualifications

Strong written and verbal communication skills; Excellent listening skills and energetic phone presence
Grit, determination, and speed – ability to excel in a fast paced, ambiguous environment and hit ambitious targets
Proven track record of exceptional problem-solving capability
Sense of entrepreneurship: a self-starter with a high sense of urgency and ability to work within undefined processes
High level of comfort with sales, prospecting, and marketing tools & processes
Familiarity with data analysis tools; SQL
Dedication to tracking and improving performance and efficiency on a daily basis
Real estate experience preferred

Aven is a proud Equal Opportunity Employer. Aven does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status or any other protected status under the law.