As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.
About the Role:
CrowdStrike is looking for a Business Operations Analyst to join our Falcon Complete team. In this role, you will provide critical support to the Security Analyst, Program Management, and Management teams within Falcon Complete. You will assist with analyzing financial reporting, growth planning, and quality assurance. You will also focus on business process documentation and maturing the Falcon Complete business. This role will work closely with leadership, project owners, SMEs, and multiple CrowdStrike departments to document current and future state business processes, pain points, and gap requirements. Your duties will generally vary based on the current business need.
What You'll Do:
Actively participate in discussions with the business to analyze and define processes, including pain points, key gaps, metrics and improvement areas. Identify and implements process improvements
Partner with the business to understand challenges and process impacts in order achieve business objectives
Execute on continuous process improvements through metrics and reporting
Identify key data and process sources and determine the source of truth through analysis and validations
Assist with the management of Falcon Complete key performance metrics
Create reports and dashboards for team and leadership visibility of metrics and goal performance
Outline project timelines, resource requirements, and project stakeholders and report accordingly to the requesting team
Provide status reporting of project milestones, deliverable dependencies, risks, and issues
Manage customer communication and documentation programs to ensure consistent, accurate information is provided to internal and external customers
Train and assist employees to use new systems or process frameworks
Assist with quality assurance and address discrepencies as needed
What You'll Need:
Associate’s Degree in appropriate field of study or equivalent work experience
2+ years of experience in process architecture, gathering and documenting business requirements
Experience in business process improvement and project management
Demonstrated experience applying business process improvement methodology to drive process improvements
Strong understanding and experience in Project Methodologies (Agile, SCRUM, Waterfall etc.)
Excellent written and verbal communication skills required, including experience meeting with and presenting information to senior leadership and external customers
Proven ability to work creatively and analytically in a problem-solving scenario
Able to comprehend new concepts, ask pertinent questions, execute and document ideas and concepts with minimal day-to-day direction
Forward thinking individual that has a balance of practical hands-on technical and business process experience
Intermediate experience with Excel is required
Experience with the following is preferred: Jira, Salesforce, Gainsight, Domo, Splunk
#LI-RC2
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This role may require the candidate to periodically undergo and pass alcohol and/or drug test(s) during the course of employment.
Benefits of Working at CrowdStrike:
Remote-friendly and flexible work culture
Market leader in compensation and equity awards
Comprehensive physical and mental wellness programs
Competitive vacation and holidays for recharge
Paid parental and adoption leaves
Professional development opportunities for all employees regardless of level or role
Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
Vibrant office culture with world class amenities
Great Place to Work Certified™ across the globe
CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.
CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions-including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs-on valid job requirements.
If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at
recruiting@crowdstrike.com
for further assistance.
Find out more about your rights as an applicant.
CrowdStrike participates in the E-Verify program.
Notice of E-Verify Participation
CrowdStrike, Inc. is committed to fair and equitable compensation practices. Placement within the pay range is dependent on a variety of factors including, but not limited to, relevant work experience, skills, certifications, job level, supervisory status, and location. The base salary range for this position for all U.S. candidates is $86,000 - $135,000 per year, with eligibility for bonuses, equity grants and a comprehensive benefits package that includes health insurance, 401k and paid time off.
For detailed information about the U.S. benefits package, please
click here
.
Expected Close Date of Job Posting is:02-03-2026
