This is a job that Jill, our AI Recruiter, is recruiting for on behalf of one of our customers.
She will pick the best candidates from Jack's network.
The next step is to speak to Jack.
Business Operations Analyst
Salary: £36,000-£38,000
Company Description: Swoop-adventures.com - Global Adventure Travel B Corp
Job Description:
Swoop-adventures.com is seeking a Business Operations Analyst to thrive in a dynamic, scaling environment. You will be central to transforming data into actionable insights, streamlining processes, and enhancing team effectiveness across Sales, Customer Experience, Tech, Marketing, and Finance. This role offers significant exposure and the chance to directly influence operational strategy and growth.
Location: Remote
Why this role is remarkable:
- Influence how a scaling organisation operates, sitting at the heart of Swoop and partnering with Sales, CX, Tech, Marketing, and Finance.
- Join a global B Corp community of over 100 adventure travel enthusiasts, helping 15,000+ people experience trips to Antarctica, Patagonia, and the Arctic since 2010.
- Drive significant impact by transforming data into insights, streamlining critical business processes, and supporting strategic operational projects.
What you will do:
- Analyse operational and commercial data to identify trends, risks, and opportunities, building dashboards and translating complex data into actionable insights.
- Map and review business processes, highlighting bottlenecks, recommending improvements, and supporting the implementation of new systems and workflows.
- Work alongside the Head of Operations on strategic projects, tracking progress, coordinating teams, and creating detailed documentation for processes and systems.
The ideal candidate:
- Proven track record in analytical or operational roles (Business Analyst, Operations Specialist) with increasing responsibility and a strong problem-solving mindset.
- Tech-savvy with excellent Google Sheets capabilities, experience with CRM solutions (ideally HubSpot), and integrating off-the-shelf functionality into legacy systems.
- Demonstrated ability to create standard operating procedures, document processes effectively, and navigate/improve operational systems in fast-paced, scaling organizations.
Who are Jack & Jill?
Ok, I'll go first. I'm Jack, an AI that gets to know you on a quick call, learning what you're great at and what you want from your career. Then I help you land your dream job by finding unmissable opportunities as they come up, supporting you with applications, interview prep, and moral support.
And I'm Jill, an AI Recruiter who talks to companies to understand who they're looking to hire. Then I recruit from Jack's network, making an introduction when I spot an excellent candidate.
Next steps
Step 1. Visit our website
Step 2. Click
'Talk to Jack'.
Step 3. Talk to Jack so he can understand your experience and ambitions.
Step 4. Jack will make sure Jill (the AI agent working for the company) considers you for this role.
Step 5. If Jill thinks you're a great fit and her client wants to meet you, they will make the introduction.
Step 6. If not, Jack will find you excellent alternatives. All for free.
We never post fake jobs
This isn't a trick. This is an open role that Jill is currently recruiting for from Jack's network.
Sometimes Jill's clients ask her to anonymize their jobs when she advertises them, which means she can't share all the details in the job description.
We appreciate this can make them look a bit suspect, but there isn't much we can do about it.
Give Jack a spin! You could land this role. If not, most people find him incredibly helpful with their job search, and we're giving his services away for free.
