Title: Salesforce Developer III
Location: Charlotte, NC 28216 (Hybrid). Candidate must be located in commutable distance (within 1 hour) to Charlotte, NC. Onsite requirement would depend on project needs but could be onsite several times each month.
Interview Process: First Round Video Interview with Direct Manager & Commercial Team. Second Round Onsite Interview with Hiring Panel, including Technical Assessment.
JOB DESCRIPTION:
- As a Senior Salesforce Developer, you will play a key role in designing, developing, and implementing Salesforce solutions to meet business requirements.
- Working in conjunction with business, IT service lines, business engagement, enterprise architects and IT leadership, you will leverage your technical expertise in Salesforce development to create scalable and efficient solutions that drive organizational success.
- This role requires strong analytical skills, attention to detail, and the ability to collaborate effectively with cross-functional teams.
Key Responsibilities:
- Design (HLD/LLD), develop, and customize Salesforce solutions on force.com platform using Apex, Visualforce, Lightning Components, other Salesforce technologies, and application integration patterns.
- Participate in Salesforce implementation projects across Sales and Service clouds, including CPQ, including but not limited to requirements documentation, systems configuration & development, test documentation/execution, issue identification, and resolution.
- Implement complex business logic and workflows to automate processes and enhance user experience.
- Collaborate with stakeholders to gather requirements and translate them into technical solutions.
- Design and develop scalable and efficient Salesforce solutions that adhere to best practices, standards, and design patterns.
- Prepare and present code reviews, ensuring code quality and maintainability.
- Integrate Salesforce with external systems and third-party applications using REST/SOAP APIs, middleware tools, and custom integrations.
- Design and implement data migration strategies to ensure accurate and seamless transfer of data between systems.
- Serve as a subject matter expert on Salesforce development & configuration best practices, tools, and technologies.
- Troubleshoot complex technical issues.
- Provide level of effort (LOE) estimates for requirements, design, build, test, and deployment of technical solutions.
- Collaborate with Product Owners, Enterprise Architects, Business Engagement, functional stakeholders, and project teams to analyze business requirements and objectives and translate them into scalable solutions on the Salesforce.com platform.
- Collaborate with cross-functional teams including other technical leads, developers, business analysts, architects, and QA testers to deliver high-quality solutions.
- Communicate technical concepts effectively to non-technical stakeholders, providing guidance and recommendations as needed.
- Maintain comprehensive documentation of Salesforce configurations and customizations and provide training and knowledge transfer to team members and end-users.
- Stay current with Salesforce releases, features, and updates, and evaluate their impact on existing solutions.
- Identify opportunities for process improvements and optimization within the Salesforce platform.
Experiences/Education – Required:
- Bachelor's degree in Computer Science, Information Systems, or related field.
- ** Minimum of 3-5+ years of experience in *Salesforce development,* with a focus on Apex, Visualforce, and Lightning Web Components.
- ** Manufacturing industry experience preferred.
- ** Salesforce Developer Certifications are highly desirable
- Strong understanding of Salesforce data model, security model, and governor limits
- Experience with Salesforce integration tools and techniques (e.g., REST/SOAP APIs, Salesforce Connect, Middleware)
- ** Proven track record of delivery of high-quality Salesforce solutions across Sales and Service clouds, including CPQ.
- ** Extensive hands-on experience in delivering large-scale Salesforce.com deployment projects.
- Thorough understanding of the Salesforce portfolio, platform architecture, and related technologies and dependencies.
- Extensive knowledge of Salesforce platform
- Experience with enterprise integration and ETL tools
- Knowledge of reporting and analytics concepts and tools
- Extensive knowledge of general CRM concepts, trends, and industry best practices
- Understanding of database concepts, data modeling, and the ability to manage large amounts of data within Salesforce
- Excellent problem-solving skills and the ability to analyze complex requirements and propose innovative solutions
- Must demonstrate the ability to work independently to complete tasks with minimal supervision
- Ability to communicate professionally, concisely and effectively, both verbally and in writing, to internal and external stakeholders
- Strong working knowledge of business processes across commercial function
- Experience in achieving positive results among staff at all levels of the organization through demonstrated ability in developing consultative relationships
- Strongly self-motivated and able to prioritize work effectively
- Experience in implementation projects as well as in support
Experiences/Education – Desired:
- Expertise in Salesforce CRMA is a plus.
- Strong communication and engagement skills
- Exposure to cloud concepts and delivery of business capability via SaaS model and agile methodologies.
