Job Description
Job Title: Chief Financial Officer
Reports To: President & CEO
Status: Full Time, Exempt
Supervises: Assistant Director of Finance, Assistant Director of Human Resources, IT Systems Administrator, Database and Analytics Manager, Technical Director
Summary of Position
Reporting to the President & CEO, the Chief Financial Officer (CFO) is a senior executive leader responsible for the organization's financial strength, operational excellence, and long-term sustainability. As a key member of the executive leadership team, the CFO partners with senior leadership, staff, the Finance Committee, and the Board of Directors to ensure the organization has the financial, human, and technological resources needed to advance its mission.
The CFO provides strategic leadership and oversight for Finance, Human Resources, and Information Technology, ensuring alignment with organizational values, priorities, and community impact.
Essential Responsibilities
Organizational & Strategic Leadership
- Serve as a trusted advisor to the President & CEO and executive leadership team
- Act as primary liaison to the Board of Directors and Finance Committee
- Promote a culture of accountability, transparency, and continuous improvement
- Support organizational priorities related to sustainability, education, and community engagement
Human Resources Leadership
- Oversee recruitment, onboarding, performance management, employee relations, and succession planning
- Ensure compliance with labor laws and employment regulations
- Oversee compensation, benefits, wellness, insurance, and risk management programs
- Provide strategic oversight of volunteer and internship programs
Information Technology Oversight
- Provide strategic direction for IT infrastructure, systems, and data security
- Ensure technology supports operational efficiency, innovation, and guest experience
- Oversee audio-visual and show technology systems
Key Competencies
- Strategic Vision: Ability to align financial, human, and technological resources with long-term goals
- Integrity: Strong ethical standards, transparency, and fiduciary responsibility
- Innovation: Champions continuous improvement and data-driven decision-making
- Collaboration: Builds strong partnerships across teams, leadership, and the Board
- Adaptability: Effectively navigates change and complex challenges
- Mentor Leadership: Develops, coaches, and empowers teams
Qualifications
- Bachelor's degree in finance, accounting, business administration, or a closely related field required; MBA, CPA, or equivalent advanced credential strongly preferred
- Minimum of ten (10) years of progressive senior-level financial leadership experience, including oversight of human resources and information technology
- Experience in nonprofit financial management, including budgeting, audits, reporting, and compliance; experience in mission-driven organizations preferred
- Proven ability to lead and develop high-performing, cross-functional teams
- Strong analytical, strategic thinking, and communication skills, including presenting to executive leadership and Boards
- Strong alignment with and commitment to the mission, values, and standards of AZA-accredited zoos, including conservation, education, animal welfare, sustainability, and community engagement.
- Proficiency in Microsoft Office products
Working Conditions
Position requires strong English communication skills and the ability to use a two-way radio, email, and phone. Work hours vary and may include weekends and holidays. Role may involve working near animals. Employment is contingent upon passing a background check and pre-employment drug screening.
