Job Description
The Head of CPQ and Order Management has overall accountability for the organization that builds and maintains applications and solutions used in the CPQ and Order Management functions across Nokia Business Groups. The role is the owner of all applications within this domain and all application development programs, including traditional CPQ (configuration, pricing, quoting), order intake, order structuring, and order orchestration.
How You Will Contribute And What You Will Learn
- Manage a large multi-year portfolio of projects and programs (SAP and non-SAP ecosystem) for CPQ and order management. Drive prioritization, governance roadmap and planning of the related program funnel.
- Full ownership of applications within the domain (around 50 applications)
- Create and maintain strategic and tactical application roadmaps with business stakeholders
- Manage and optimize service costs of the applications under ownership
- Partner with senior stakeholders, ensure project and program deliverables align to business objectives and deliver anticipated benefits.
- Manage a team of solution architects and product owners to ensure all aspects of the SDLC are covered (release management, requirements, design, build, test, data migration, cut over, go live and change management)
- IT Business partnership with CPQ and Order Management organizations
- Manage agreed budgets, driving value out of software and services contracts
- Ensure scope is controlled through effective governance
- Use internal and external networks to build effective teams and comprehend trends that Nokia needs to be aware of influencing CPQ and OM/ERP strategies.
Key Skills And Experience
You have:
- Bachelor's/Master's degree from an accredited college/university
- 10-15 years of experience in the CPQ and Order Management domain in IT delivering large cross-functional programs and owning a large portfolio of applications
- Managed budget of up to 25m EUR per annum
- Managed overall team sizes of up to 100 internal and external resources across geographies
- Extensive experience in IT, with direct experience leading ERP organizations
- Proven track record of implementing global CPQ and OM solutions (minimum 20,000 users, across multiple geographies, Leading internal, 3rd party and external partners
- Building effective teams and holding them accountable for results
- Establish governance processes to manage timelines, scope, risk, actions, issues and facilitate fast decision-making
Nice to have
- MBA
- Good knowledge of business processes in the field of CRM, CPQ, Order Management, Supply Chain and Procurement
- Worked in the Telecommunications sector
About Us
Advancing connectivity to secure a brighter world.
Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world.
Learn more about life at Nokia .
Our recruitment process
We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.
If you’re interested in this role but don’t meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.
The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia .
About The Team
Some of our benefits:
- Flexible and hybrid working schemes
- A minimum of 90 days of Maternity and Paternity Leave, with the option to return to work within a year following the birth or adoption of a child (based on eligibility)
- Life insurance to all employees to provide peace of mind and financial security
- Well-being programs to support your mental and physical health
- Opportunities to join and receive support from Nokia Employee Resource Groups (NERGs)
- Employee Growth Solutions to support your personalized career & skills development
- Diverse pool of Coaches & Mentors to whom you have easy access
- A learning environment which promotes personal growth and professional development - for your role and beyond
