Lead of Sales Operations
Working Location: 63263 Neu-Isenburg ; Working Time : Fulltime
Visionary mobility for everyone – the MG brand has always stood for technologically sophisticated and modernly designed vehicles that offer a glimpse into the future while remaining approachable. For MG Motor, this future is electric. MG Motor has set itself the goal of making electromobility accessible to everyone who wants to lead a sustainable lifestyle. Once, MG, like almost no other brand, stood for open, two-seater sports cars. And indeed, since the 1920s, the "Morris Garages" were instrumental in defining the concept and style of this vehicle category, making it suitable for mass production and always staying one step ahead of the competition with groundbreaking developments.
Today, MG Motor is part of China's largest automobile manufacturer: SAIC Motor (Shanghai Automotive Industry Corporation) has been producing vehicles in China since 1984, including joint ventures for Volkswagen AG and General Motors. SAIC was established in its current corporate form in 2011, but its roots extend back to the 1940s. Most recently, SAIC sold 5.3 million vehicles annually, including 2.8 million under its own brands such as MG Motor and Roewe & Maxus. This made the group the largest Chinese automaker for the 17th consecutive year in 2022. In 2018, SAIC sold over seven million vehicles.
Further information: https://mgmotor.de
Your Responsibilities:
- Lead-, manage- and develop the Sales Operations Team to ensure the processing and operations for Sales to be procedure orderly timely with high quality and quantity, as also the targets and service level agreements are met and exceeded.
- Be responsible for Sales Operations’ Process Optimization, including: analyzing and improving existing sales processes to enhance productivity and reduce inefficiencies. This includes as also managing and proceduring the sales pipeline and workflows to align with company goals.
- Analyze sales data to identify trends, performance metrics, and areas for improvement. They create actionable reports that inform strategic decisions and help set realistic sales targets.
- Maintaining and optimizing Customer Relationship Management (CRM) systems is a critical task. Sales operations ensure data integrity and implement best practices for CRM usage among sales personnel.
- By analyzing historical sales data and market trends, sales operations provide accurate sales forecasts that assist in resource planning and allocation.
- Act as a liaison between sales and other departments such as marketing, finance, and IT, ensuring that sales strategies align with broader business objectives.
- Be responsible for Vehicle Inventory management, including supervision of vehicle allocation and best in class vehicle stock management trough highly integrated systems and processes. Own the seamless integration and alignment of customer- and vehicle-readiness.
- Together with Sales Management to working on sales program and operationally execute the sales compensation plan, including payments, and Commission relevant operations.
- Identify reporting issues, gaps in processes, and secure solutions within a reasonable time frame.
- Demonstrate necessary flexibility to perform ad hoc duties alongside the regular department tasks.
- Support on all projects or temporary tasks in Vehicle Sales Operations.
Your Profile:
- Completed studies in business administration, supply chain management or a comparable field of study or qualification
- Minimum 5+ years related working experience in finished Vehicle Sales Management & Processing, include 1+ years’ experience in leadership role
- Know-How in sales Operations Processing and related systems-/ tools-/ process, such as order operations, Financial Services, inventory management, Sales Planning & Data analyst etc.; directly working experience in Sales Operations for Vehicle Business is a strong plus;
- Hands-on mindset, able to adapt to challenges in a fast-paced environment.
- Ability to establish external and internal relationships and engage with business stakeholders.
- Experience with Salesforce, or similar SAP System is a strong plus
- Self-structured and well-organized way of working
- Strong cross team – collaboration and communication skills
- Excellent written and spoken German and English skills
