Revenue Operations | Full Time | St. John’s, NL (Hybrid) / Remote (Canada) Reports to: VP, Sales & Marketing
Who Are We?As a group of passionate technology developers, successful entrepreneurs, and industry experts, SiftMed is scaling quickly. We build AI processing software that organizes, categorizes, and analyzes medical files—helping teams find facts in medical data that can change lives.
We are now investing in the foundation of our go-to-market engine. This is a rare opportunity to be our first Revenue Operations hire and shape how Marketing, Sales, and Customer Success run—starting with clear ownership of Salesforce and the broader GTM tech stack.
What Do We Offer?We work hard, but we don’t take ourselves too seriously. You’ll have a seat at the table, real ownership, and the ability to make a visible impact across the business. We care deeply about building an inclusive, diverse, and equitable workplace.
Who Are You?You’re the kind of person who sees messy systems and thinks: “Perfect—let’s fix this properly.” You combine systems thinking with hands-on execution. You’re excited to own Salesforce end-to-end, standardize the way teams work, and turn data into clear answers.
You’re comfortable being the single accountable owner (not the committee coordinator), and you can partner with GTM leaders to translate strategy into workflows, fields, dashboards, and habits.
What You Will Be DoingOwn Salesforce + GTM Systems
- Become the day-to-day owner of Salesforce: configuration, permissions, data model, workflows/automation, integrations, hygiene, and user support.
- Establish clear governance (what gets changed, how it’s requested, what “done” means) so Salesforce doesn’t get managed by “many people” anymore.
- Maintain documentation and lightweight enablement so teams actually adopt what’s built.
Build and Implement Our GTM Process
- Partner with GTM leadership to define and implement the sales process (stages, exit criteria, required fields, handoffs).
- Align the lifecycle from Marketing → Sales → Customer Success, ensuring the system supports the full customer journey.
Reporting, Dashboards, and Operational Cadence
- Build and maintain dashboards and reporting that leadership and reps trust (pipeline health, conversion, velocity, activity, win/loss, forecasting inputs).
- Create the fields and structure required to run the business.
- Run (or enable) efficient weekly GTM rhythms (pipeline reviews, data quality checks, KPI scorecards).
Account Database Expansion + Data Quality
- Help architect a plan to expand and improve the Salesforce account universe: ICP fields, enrichment approach, dedupe rules, account hierarchies, and consistent segmentation.
- Define standards for data quality and ensure the system makes it easy to do the right thing.
AI + Automation (Evolving Mandate)
- Identify practical ways to leverage AI and automation inside GTM.
- Evaluate and pilot tools thoughtfully (including AI-enabled GTM tooling), and recommend what to adopt vs. avoid.
Here Are Our Prerequisites• 3–6+ years in Revenue Operations, Sales Ops, GTM Systems, or related roles (startup/high-growth environment is a strong asset).
- Hands-on Salesforce administration experience (you’ve built workflows, fields, reports/dashboards, permissions, and can troubleshoot confidently).
- Strong analytical skills: you can turn messy requests into clean definitions, structure, and reporting.
- Excellent cross-functional communication: you can work with Sales, Marketing, CS, and leadership without creating friction.
- Ownership mindset: you don’t just build—you make it stick (adoption, documentation, governance).
It Would Be Great If You Have Experience In• Salesforce Admin certification (or equivalent real-world expertise).
- Working with enrichment/data tools and/or common GTM tooling (marketing automation, sequencing, intent, support/CS tools).
- Building lifecycle processes across Marketing → Sales → CS (not just Sales).
- Basic technical comfort (e.g., light SQL, automation tools, APIs, Zapier/Make, etc.).
- Practical “AI literacy” in GTM (knowing what’s real, what’s hype, and how to pilot effectively).
What Success Looks Like (First 90 Days)• Salesforce has a clear owner, a change process, and cleaner data.
- A defined sales process exists in Salesforce with consistent stage usage.
- Leadership has trusted dashboards for pipeline and performance.
- Segmentation and core account fields are in place to support targeting and reporting.
- A prioritized roadmap exists for data expansion + automation (including early AI experiments).
