Job Details
- Business and Program Operations Manager (Contract)
- Location: San Jose, CA 95110 (Hybrid)
- Duration: 2/13/2026 to 8/14/2026
- Team: Creator audience Marketing Mmgt
Key Responsibilities
- Leading the identification and structuring of critical initiatives by partnering with cross-functional teams to champion initiatives that drive business impact and deliver results through recommendations and insights.
- Driving to decisions and collaborating with cross-functional teams and executive-level leaders by working across the organization to influence partners and ensure alignment across teams.
- Challenging the status quo, exploring new and innovative ways to operate, identify areas for improvement, and spearhead essential changes to optimize processes.
- Monitoring overall business health through structured processes, including SLC,
- QBRs, OKR reviews, and release impact reviews
- Driving alignment and reporting progress to plan, tracking OKRs and metrics, dashboards, and managing change initiatives to ensure clear communication across teams.
- Overseeing budget management and financial forecasting to ensure alignment with organizational goals
- Monitoring overall business health through structured processes including
- QBRs, Category Reviews, category weekly team meetings, weekly GTM Squad
- Meetings, and other cadences through streamlining workflows to ensure processes are efficient and effective.
- Leading Strategic Planning process, including collaboration with PMM, PM, and other stakeholders.
- Create regular communications to senior leadership and cross-functional collaborators through a variety of mediums.
Required Skills & Qualifications
Problem Solving and Initiative:
- A consistent track record of creatively solving complex business problems in a fast-paced environment
- Ability to lead complex initiatives and deliver measurable outcomes
Communication And Flexibility
- Strong communication and presentation skills, with the ability to present data-driven insights to both technical and non-technical audiences
- Flexibility to pivot and address ad hoc requests or shifting priorities
Interpersonal Skills
- High emotional intelligence, personal accountability and collaboration skills to influence and impact all levels
Analytical And Project Management Skills
- Strong analytical, problem-solving and project management skills
- Ability to work under pressure and meet deadlines, while managing ambiguity and uncertainty
Communication Skills
- Storytelling ability to simplify complex concepts into easy-to-understand ideas and communicate across written and verbal channels.
Education & Experience
- 5-8 years of experience in strategy, operations, or consulting in SaaS or digital
- environments
- Preferably hold an MBA and a BS or equivalent experience.
Compensation
- $80.00 to $88.03 per hour.
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