Business Operations Specialist

80s Express Inc • Full-time • Schaumburg, IL, US • 1m ago

Company Description

80s Express Inc. is a leading logistics and freight transportation provider, dedicated to serving the Eastern United States. Headquartered in Whitestone, NY, the company specializes in reliable and efficient deliveries, ensuring goods are transported safely and on time. With a focus on industry expertise, strategic routing, and customer-centric solutions, 80s Express supports both regional and national freight operations. The company’s agile operational model helps clients streamline supply chains and adapt to changing market demands.

Role Description

This is a full-time on-site role for a Business Operations Specialist based in Schaumburg, IL. The selected candidate will be responsible for overseeing and optimizing daily business operations, analyzing processes, and identifying opportunities for improvement. Key responsibilities include collecting and interpreting performance data, developing actionable insights, supporting cross-departmental collaboration, ensuring customer satisfaction, and contributing to effective decision-making through strategic business analysis.

Qualifications

Strong skills in Business Operations and Business Analysis to enhance operational workflows and contribute to process improvements.
Fluency in Mandarin Chinese is required (spoken and written)
Demonstrated Analytical Skills for assessing performance metrics and developing data-driven strategies.
Excellent Communication and Customer Service skills to build effective relationships with clients and team members.
Proven ability to work collaboratively across teams and manage multiple priorities in a fast-paced environment.
Proficiency in relevant tools and software, such as Excel, data visualization tools, and CRM systems.
Bachelor’s degree in Business Administration, Operations Management, or a related field is preferred.
Knowledge of logistics, supply chain management, or freight operations is a plus.
Visa sponsorship is available for qualified candidates