Short Description
The Business Operations Analyst, within the Office of Data and Analytics (ODA), is primarily
responsible for supporting the development and execution of business operations best practices
across the department.
Complete Description
The incumbent manages ODAs budget and provides reports to the Finance team as needed. The incumbent also advises on the optimal use of funds to hire and retain personnel in order to fulfill ODAs commitments to the rest of the agency. Additionally, the incumbent contributes to the development of organizational strategies that enhance team efficiency and productivity, assists with quality assurance for ODA data products,
collaborates with the Office of Performance Excellence on ODAs role in agency strategic planning and KPI tracking, and advises on relationship management between ODA and other divisions. The incumbent also supports business operations projects related to improving internal communications, providing project coordination support for highpriority efforts, and completing other assigned tasks.
Essential Duties/Responsibilities
" Maintain robust tracking of all ODA budgets; complete all Finance deliverables on time and as requested.
" Assist with the creation and implementation of business operations strategies.
" Assist with developing and maintaining metrics and reports to track ODAs performance and efficiency.
" Assist with updating or drafting new job descriptions to ensure ODA positions are properly classified by SPD and team member duties are aligned with current operational needs.
" Collaborate with the CDO, Deputy CDO, and team directors to test and implement new systems or procedures to improve ODAs efficiency and workflow.
" Prepare detailed reports and presentations for leadership, showcasing findings and recommendations.
" Provide project coordination and communications support as needed for business operations projects.
" Adhere to HIPAA and other state statutes related to protecting data confidentiality and individual privacy.
" Support IDOH Data Transformation projects and activities, as requested.
" Other duties as assigned.
Supervisory Responsibilities/Direct Reports
This position has no direct reports. This position serves as a project/initiative lead and may be asked to delegate tasks to coworkers, with support from senior staff.
Difficulty Of Work
Work assignments involve a broad range of project responsibilities requiring excellent communication and interpersonal skills to effectively share findings and collaborate with various stakeholders across the agency. Good judgement and ability to apply specialized knowledge are required to perform duties successfully. Work assignments also require critical thinking and decision making abilities
Responsibility
Incumbent works both independently and on teams following general guidelines of the Office of Data and Analytics to ensure compliance with policies and procedures. Keeps supervisor and coworkers apprised of work; brings challenges and issues to supervisor as needed.
Incumbent is regularly responsible for execution of tasks that impact ODA priorities, as well as tasks impacting specific IDOH program areas. Incumbent may also contribute to projects with broader agency impact, under supervision of the Director of Data Governance & Business Operations.
Position is expected to work collaboratively with other Office of Data and Analytics staff to make progress toward agency priorities and advance IDOH mission. Position is expected to comply with all policies and procedures set forth by IDOH and ODA.
Personal Work Relationships
This staff member works independently and on teams, with some support from other data analysts, senior data analysts, and team director, to complete various projects and assignments. This staff member maintains relationships with project teams and program area staff outside the Office of Data and Analytics.
Physical Effort
Requires sitting for long periods in front of a computer.
Working Conditions
Work is performed indoors in a routine office environment
Skills
SkillRequired / DesiredAmountof ExperienceExpertise RatingMoveBachelors degree or proven experience in business administration, operations and management, project management, or another related fieldRequired
Direct applicable experience in business operations analysis or project managementRequired4YearsUnderstanding of business operations and procedures in a technical or data and analytics environmentRequired4YearsBudget management experienceRequired2YearsDevOps experienceRequired2YearsStrong analytical, conceptual, and problem-solving skillsRequiredExceptional communication skills, both oral and writtenRequiredExperience working in a cross-functional team environment with multiple and fluid demandsRequiredAbility to maintain effective and professional working relationships with internal and external customersRequired
Questions
Question 1
Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you agree to this requirement?
Question 2
Please provide candidates email address.
Question 3
Only local candidates will be considered for this position. Where does your candidate currently reside (City & State)?
Question 4
If selected for engagement, your candidates hourly Pay Rate must be *** The Provider Markup for this position is 35%. Do you agree to these requirements?
Question 5
Candidate will be required to work a hybrid schedule. Please confirm the resource understands they will work both onsite and remote.
Question 6
Position is expected to be approximately 6 month duration. Please confirm the resource understands the duration of the engagement.
Agency Interview Type
Webcam only
Work Arrangement
Hybrid
