Our client is looking for a highly efficient and proactive
Deal Operations Specialist on a 6-month contract to provide critical support to the GCAS Commercials team. This role is essential for maintaining operational momentum, supporting client’s sales teams, and ensuring the successful execution of high-value incentive programmes for their largest global clients during our peak season.
The position will focus on the operational execution and troubleshooting of the Video Incentive Programmes (VIP) and Media Readiness/Trials Programmes (MRP/MTP).
Key Responsibilities
- Take ownership of the VIP benefits activation lifecycle for both standard and reseller programmes, managing the process from initiation to ensure effective incentive redemption
- Serve as the primary operational point of contact for Account Executives (AEs) on MRP and MTP contracting and activation, providing reactive support for activation processes and troubleshooting
- Act as the main troubleshooter for issues related to VIP incentive redemption, diagnosing activation blockers and collaborating with internal stakeholders to implement swift solutions
- Manage all operational follow-ups, tracking, and reconciliations for YouTube Credits from VIP deals, MRP, and MTP, ensuring process adherence and timely client activations
- Provide clear and timely communications to sales teams regarding incentive balances, activation status, and issue resolution, enabling them to focus on high-value client relationships
Preferred Qualifications
- 3 to 5 years of experience in operational support of commercial programmes, particularly VIP, MRP, and MTP
- Proven experience in an operational support, deal desk, or programme coordination role
- Strong problem-solving skills, with the ability to work independently to resolve complex operational challenges
- Excellent communication skills and a collaborative, service-oriented mindset to effectively support and guide sales teams
- Ability to onboard quickly and make an immediate impact with minimal ramp-up time
- This role is open for a limited time. Next steps will be shared with shortlisted candidates ASAP. Due to the high volume of applicants, we may be unable to reply to each applicant individually. Thank you for taking the time to apply.
Client Description
Our Client is a multinational technology company, specialising in Internet-related services and products; including online advertising technologies, search engine, cloud computing, software, and hardware. The atmosphere is relaxed with a diverse and innovative culture. Opportunities for growth and progression and networking with like-minded people across the business and beyond.
Aquent is dedicated to improving inclusivity & is proudly an equal opportunities employer. We encourage applications from under-represented groups & are committed to providing support to applicants with disabilities. We aim to provide reasonable accommodation for any part of the employment process, to those with a medical condition, disability or neurodivergence.
