Job Title: Revenue Operations Analyst
Location: Hyderabad, India (Onsite)
Employment Type: Full-Time
Reports To: Practise Head
Who We Are…
GlobalData is a specialist information services business on a mission to help our clients decode the future, make better decisions and reach more customers. Using our unique data, expert analysis and innovative solutions we deliver intelligence on the world’s largest industries for companies, government organisations and industry professionals.
We began our journey in 2016, by combining a diverse range of specialist information services companies, with decades of trusted customer relationships and deep sector specialisms. Today, we operate as a single company and one fully integrated platform, with more than 3,500 colleagues worldwide, across 20+ industries, delivering value for over 5,000 customers.
Why join GlobalData?
GlobalData is at a pivotal point in its growth journey. Following multiple acquisitions and having recently received transformational investment we need curious, ambitious, courageous people to support us in achieving our vision of becoming the world’s trusted source of strategic industry intelligence.
Our big ambitions mean that life at GlobalData is fast paced, entrepreneurial and rewarding. We recognise the collective power of our people, and it’s the collaboration of our teams that have shaped our success and will continue to do so in the future.
Role
Job Description
The Revenue Operations Analyst supports and optimizes revenue processes across Marketing, Sales, and Customer Success. Analysts are assigned to one or more focus areas: Lead Management, Campaign Management, or Renewal Programs. They provide actionable insights, maintain operational excellence, and build dashboards and reports in Astrato and Snowflake.
Core Responsibilities
- Partner cross-functionally with Marketing, Sales, and Customer Success to support revenue operations
- Maintain high standards of CRM data quality, governance, and documentation
- Build, maintain, and analyze dashboards and reports in Astrato using Snowflake data, providing actionable insights for stakeholders
- Identify process gaps, inefficiencies, and opportunities for automation
- Translate data into actionable insights and recommendations
- Support quarterly planning, forecasting, and business reviews
- Act as a trusted operational advisor within their assigned domain
Lead Management
- Manage and optimize the lead-to-opportunity lifecycle, including intake, routing, scoring, and assignment
- Support lead qualification frameworks (MQL/SQL) and enforce SLAs
- Monitor lead funnel performance and conversion metrics
- Troubleshoot lead flow issues and improve speed-to-lead and conversion rates
Campaign Management
- Support sales and marketing campaign setup, tracking, and attribution in CRM and marketing automation platforms
- Ensure campaign data accuracy and governance
- Analyze campaign performance, pipeline contribution, and ROI
- Partner with Sales and Marketing to improve targeting, segmentation, and campaign effectiveness
Renewal Programs
- Support renewal operations, workflows, and timelines
- Assist with forecasting renewals and identifying churn or expansion risk
- Support the creation and sending of renewal proposals to clients
- Track and report on renewal rate, churn, and expansion metrics
- Ensure accuracy of contract, pricing, and renewal data in CRM
What We’re Looking For…
- 2+ years of experience in Revenue Operations, Sales Operations, Marketing Operations, or Analytics
- Strong experience with CRM systems (Salesforce, HubSpot)
- Experience with Astrato for reporting, dashboards, or analytics; experience with Snowflake is a strong plus
- Proven ability to analyze data, build reports, and deliver insights
- Strong process orientation and attention to detail
- Excellent communication and stakeholder management skills
Key Success Metrics
- Accuracy and reliability of reporting and dashboards
- Performance improvements within assigned focus area
- Stakeholder satisfaction and SLA adherence
- CRM data quality and process compliance
In addition to a rewarding career, we support our GlobalData colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit careers.globaldata.com
GlobalData believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
