Director - Business Operations

Nasdaq • Full-time • Philadelphia, PA, US • 3w ago

You will be responsible for driving technology strategy, execution, and innovation in support of Nasdaq’s Group Risk Management organization. This role provides hands‑on technology leadership across Enterprise Risk Management, Financial & Technology Risk Management, and Clearing Risk Management, partnering closely with business leaders to deliver scalable, secure, and enterprise‑aligned solutions.

You will own Nasdaq’s Governance, Risk, and Compliance (GRC) platform end‑to‑end, including strategy, roadmap, and day‑to‑day operations. This includes ensuring the platform is stable, well‑governed, and continuously evolving to meet enterprise risk needs. The role requires proactive stakeholder engagement, strong prioritization, and hands‑on delivery of solutions—leveraging data, platforms, and AI—to produce outcomes aligned with enterprise strategy.

Key Responsibilities

Serve as the primary technology leader for Group Risk Management, supporting Enterprise Risk Management, Financial & Technology Risk Management, and Clearing Risk Management functions.
Own the GRC platform end‑to‑end, including day‑to‑day operations, configuration, user support, enhancements, integrations, and long‑term roadmap.
Define and execute Nasdaq’s GRC technology strategy, ensuring the platform effectively supports risk identification, assessment, monitoring, reporting, and governance requirements.
Oversee internal teams and vendors supporting risk and GRC technology, ensuring reliable operations, strong controls, and scalable solutions.
Lead the broader Group Risk Management technology roadmap, ensuring alignment with enterprise strategy, regulatory expectations, and evolving business priorities.
Proactively engage stakeholders to align priorities, translate enterprise strategy into executable initiatives, and deliver measurable outcomes.

Required

Bachelor’s or Master’s degree in Computer Science, Engineering, Information Technology, or a related field, or equivalent practical experience.
10+ years of experience in technology roles, with ownership of enterprise platforms and operational accountability, including experience supporting Enterprise Risk Management, Governance, Risk, and Compliance (GRC), Third‑Party Risk Management (TPRM), and Strategic Sourcing functions.
Demonstrated experience contributing to the implementation of risk programs, partnering with senior leaders, and effectively influencing stakeholders within complex, regulated environments.
Strong understanding of modern technology architectures, including SaaS platforms, system integrations, data, analytics, and cloud‑based solutions.
Demonstrated ability to partner with senior business leaders and translate enterprise strategy into prioritized, executable roadmaps.
Excellent communication and stakeholder‑management skills across global, cross‑functional teams.

Preferred

Direct experience owning or operating a GRC platform, preferably LogicGate or a comparable solution.
Experience supporting enterprise risk, financial risk, technology risk, or clearing risk functions.
Familiarity with vendor management, service operations, and enterprise technology operating models.

This position will be located in Philadelphia, Pennsylvania and offers the opportunity for a hybrid work environment at least 3 days a week in-office, subject to change, providing flexibility and accessibility for qualified candidates.

Come as You Are

Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

What We Offer

We’re proud to offer a competitive rewards package that is meaningful, recognizes the unique needs of our employees and their families and incentivizes employees for their contribution to Nasdaq’s overall success.

In addition to base salary, Nasdaq offers significant other compensation (annual bonus/commissions and equity), benefits, and opportunity for growth. Exact compensation may vary based on several job-related factors that are unique to each candidate, including but not limited to: skill set, experience, education/training, business needs and market demands.

Nasdaq’s programs and rewards are intended to allow our employees to:

Secure Wealth: 401(k) program with 6% employer match, Employee Stock Purchase Program with 15% discount, Student loan repayment program up to $10k, Company paid life and disability plans, Generous paid time off
Prioritize Health: Comprehensive medical, dental and vision coverage, Health spending account with employer contribution, Paid flex days to support mental wellbeing, Gym membership discounts
Care for Family: Hybrid home/office schedule (for most positions), Paid parental leave, Fertility benefits, Paid bereavement leave
Connect with Community: Company gift matching program, Employee resource groups, Paid volunteer days
Grow Career: Education Assistance Program, Robust job skills training and Professional development opportunities

For more information, visit Nasdaq Benefits & Rewards Career page.

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