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Manager, Sales Operations - Remote
Marlborough, MA, United States
Why Hologic
As Hologic continues to grow and evolve as a worldwide leader in women's health, our business increasingly depends on operational capabilities that elevate sales effectiveness and drive accountability. Hologic's Surgical Division is seeking a strategic and motivated leader to elevate our Sales Operations function and deliver exceptional outcomes to the field. The Manager, Sales Operations position will be a critical role in driving success both within the Business Intelligence & Data Analytics team and the Surgical Division more broadly.
Role Purpose
Lead the end-to-end Sales Operations function for the Surgical Division. Partner closely with commercial leadership to develop and execute strategic imperatives, design processes and tools that drive sales performance, and develop staff to deepen insights on outcomes. Serve as a critical thought partner to the Vice President of Sales, with direct accountability for high-visibility reporting on Division performance.
Knowledge
- Strong understanding of sales organization design and sales operating models.
- Knowledge of sales incentive and compensation design , including quota setting, alignment to strategic objectives, and behavior-driven plan design.
- Familiarity with commercial performance KPIs , sales funnels, and measurement frameworks that drive accountability and growth.
- Working knowledge of territory management principles, including coverage, headcount planning, and alignment changes.
- Understanding of data analysis and business intelligence concepts , including working with large data sets to generate insights.
- Awareness of commercial dynamics in healthcare or related industries (healthcare sector experience preferred).
Skills
Technical & Analytical Skills
- Advanced quantitative analysis and critical problem-solving capability.
- Ability to leverage large data sets to provide data-driven insights that influence decision making.
- Proficiency with key tools and systems, including:
- CRM: Salesforce
- BI/Reporting: Power BI, Qlik
- Incentive/Comp: Xactly (or similar)
- ERP/Finance: Oracle
- Productivity: Microsoft Office Suite (Excel, PowerPoint, etc.)
- Strong reporting and performance management skills, including managing monthly reporting close processes.
Operational & Project Management Skills
- Ability to design and administer sales incentive and compensation plans , including annual planning and in-year adjustments.
- Experience in quota setting (building and delivering annual quota targets) in partnership with Sales leadership.
- Capability to maintain and update master territory management databases and processes.
- Strong project management : ability to plan, coordinate, and drive cross-functional initiatives to completion.
- Skilled in process design and optimization , driving efficiency, standardization, and adoption of Sales Operations procedures.
Communication & Leadership Skills
- Strong written and verbal communication skills, including preparation and delivery of executive-level business reviews .
- Ability to engage, influence, and challenge business partners across Sales, Marketing, and Finance.
- Effective people leadership skills, including coaching, feedback, and development of direct reports.
Behaviors
- Results-driven : Focused on delivering measurable impact on sales performance and divisional goals.
- Strategic and proactive : Anticipates business needs, identifies opportunities, and designs tools and processes that enable strategic priorities.
- Accountability-focused : Promotes a culture of ownership around KPIs, performance metrics, and data integrity.
- Collaborative partner : Builds strong relationships with Area Directors, Regional Managers, and cross-functional stakeholders; navigates differing priorities constructively.
- Influential thought partner : Acts as a trusted advisor to the Vice President of Sales and leadership team, offering clear, evidence-based recommendations.
- Continuous improvement mindset : Seeks to standardize, simplify, and enhance Sales Operations processes and reporting.
- Team-oriented leader : Fosters a supportive, high-performance environment for direct reports.
Experience
- 5+ years of experience in sales, marketing, or internal operations (commercial environment).
- Prior commercial business industry experience required; healthcare sector experience strongly preferred or a plus.
- Demonstrated experience in:
- Designing and managing sales incentive and compensation plans .
- Setting annual quotas and working with field leadership (Area Directors, Regional Managers) to maximize growth opportunities.
- Managing monthly reporting close processes , including performance and headcount metrics.
- Communicating performance results through executive-level presentations and business reviews .
- Managing headcount-related changes in compensation, quotas, and territory alignments.
- Coaching and developing direct reports in a team-oriented culture.
- Leading cross-functional initiatives involving Sales, Marketing, Finance, and Operations.
Education
- Bachelor's degree required in Business Administration, Communications, Economics, Data Science, or another Social Sciences discipline that includes quantitative analysis and critical problem-solving training.
The annualized base salary range for this role is $104,000 to $174,000 and is bonus eligible. Final compensation packages will ultimately depend on factors including relevant experience, skillset, knowledge, geography, education, business needs and market demand.
Agency And Third Party Recruiter Notice
Agencies that submit a resume to Hologic must have a current executed Hologic Agency Agreement executed by a member of the Human Resource Department. In addition Agencies may only submit candidates to positions for which they have been invited to do so by a Hologic Recruiter. All resumes must be sent to the Hologic Recruiter under these terms or they will not be considered.
Hologic, Inc. is proud to be an Equal Opportunity Employer inclusive of disability and veterans.
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