We are looking for a Business Operations Leader with 20+ years of proven expertise in P&L ownership, operational efficiency, and business transformation. This role demands a decisive, analytical, and collaborative leader who can steer strategy, optimize costs, and deliver sustainable business growth.
Location: Pan India
Key Responsibilities
1. P&L Ownership & Financial Governance
- Own and manage the complete Profit & Loss (P&L) for the business unit.
- Support revenue growth, Drive margin expansion, and cost optimization initiatives.
- Conduct detailed P&L analysis to identify risks, opportunities, and improvement levers.
- Recommend and implement corrective and strategic actions to achieve financial targets.
2. Budgeting & Forecasting
- Lead annual budgeting and periodic forecasting processes.
- Develop robust financial models to project revenue, margins, and cost structures.
- Simulate multiple business scenarios and set targets for critical financial and operational parameters.
- Ensure alignment between financial plans and business strategy.
3. Strategic Planning & Target Setting
- Define financial and operational targets required to meet P&L objectives.
- Build and execute strategies to achieve revenue, margin, and profitability goals.
- Translate business objectives into measurable KPIs and performance dashboards.
- Partner with Delivery leaders and Support functions to ensure target ownership and accountability.
4. Manpower Planning & Resource Cost Management
- Drive workforce planning aligned to revenue forecasts and utilization goals.
- Optimize average resource cost (ARC) through skill mix, pyramid management, and cost controls.
- Monitor and control utilization to ensure revenue maximization and margin protection.
- Balance hiring, lateral movement, and capacity planning to meet financial objectives.
5. Cost & Overhead Management
- Monitor and control overhead costs to maintain operational efficiency.
- Identify cost optimization opportunities without compromising business performance.
- Implement financial discipline and cost governance mechanisms.
6. Performance Monitoring & Intervention
- Establish structured review mechanisms to track financial and operational performance.
- Monitor actuals vs. budget/forecast and drive timely corrective actions.
- Lead performance reviews with stakeholders and recommend improvement initiatives.
- Implement intervention strategies to mitigate financial risks and achieve targets.
Key Metrics / KPIs
- Revenue & Growth
- Gross Margin & Controllable Margin
- Utilization Rate
- Average Resource Cost (ARC)
- Overhead Ratio
- Forecast Accuracy
Required Skills & Competencies
- Strong financial acumen with deep P&L understanding
- Expertise in budgeting, forecasting, and financial modelling
- Strategic thinking with execution focus
- Strong analytical and data-driven decision-making skills
- Stakeholder management and executive communication
- Operational excellence and cost management mindset
- Ability to drive cross-functional alignment and accountability
Experience & Qualifications
- Proven experience in managing large P&L portfolios
- Experience in business operations, finance, or strategy roles
- Strong understanding of manpower planning and utilization management
