Business Operations team.
The Difference You Will Make:
You will work closely with the cross-functional leaders and teams, and play a key role
in scaling our community growth and optimization-focused programs. The successful
candidate will report to the Country Manager, Canada.
A Typical Day:
● Align all functions in order to achieve objectives set up with the Country
Manager.
● Drive regular business operation meetings and initiate meaningful
conversations - leading weekly meetings with cross-functional project teams
(field & online operations, marketing, product, legal) to ensure key initiatives
are on track in Canada.
● Analyze macro and micro trends, and present analysis, insights, and actionable
plans to Airbnb country and regional leadership team to drive key business
decisions
● Support the Country Manager, Canada and other senior leaders on key
strategic projects - lead and implement ad-hoc operational and strategic
projects for Canada. May require coordination within local country, regional,
and teams in San Francisco.
● Own the conception, execution, and measurement of cross-functional
initiatives end-to-end. Concretely, this means defining a crisp problem
statement, articulating the ideal solution to that problem, identifying key
dependencies blocking that solution, and then working with cross-functional
stakeholders to achieve the solution. These initiatives will span across the
demand, supply, and regulatory surfaces of the business.
Your Expertise:
● Qualified candidates will ideally have a minimum of 10+ years of work
experience, preferably with combined exposure to data-modeling, analytics,
and project management in a dynamic entrepreneurial environment.
● A world class written and verbal communicator with the ability to present at all
levels of an organization in a succinct, clear and eloquent manner.
● A proven track record of being able to influence and rally diverse
cross-functional stakeholders against a common mission or goal using both
qualitative and quantitative insights.
● Ability to not only dive into details to drive execution but also zoom out to
contextualize specific recommendations/initiatives within the broader
company strategy.
● Ability to multi-task by prioritizing work and coordinating required support
across various functions to achieve project goals and objectives.
● Impeccable organizational skills, attention to detail and ability to document
processes & decisions made.
● Experience implementing and scaling initiatives across globally dispersed
teams
● Experience working cross-functionally with multiple departments
● Hands-on approach, getting things done fast.
● Comfort with manipulating large datasets in excel is a must. SQL proficiency
strongly preferred
