Senior Team Member - International Travel Team - CFO

Australian Federal Police (AFP) • Full-time • Canberra, Australian Capital Territory, Australia • 5d ago

EMPLOYMENT TYPE - Ongoing Full time

LOCATION - ACT

AFP BAND & SALARY -Band 05 ($103,256.00 - $111,861.00)

JOB REFERENCE NUMBER - 15704

This advertisement is tofill current vacancies andcreate a merit list for future ongoing or non-ongoing vacancies arising over the next 12 months.

Did you know?

The mission of the Australian Federal Police is to provide dynamic and effective law enforcement to the people of Australia. It provides policing throughout Australia in relation to the prevention and detection of crimes against the Commonwealth, its laws and integrity, and community police services to the Community of the ACT.

Working for the AFP provides you with a diverse and rewarding career. Whether you immerse yourself in a position on the frontline, or provide critical operational or professional support, the work you do makes a big impact on the people of Australia.

We’re committed to looking after you, with some of the best benefits and conditions in the industry – including (but not limited to):

Six weeks (30 days) of paid annual leave per year + additional paid Christmas stand down
4 extra days of mandatory rest leave per year
18 days of paid personal leave per year
Generous superannuation of 15.4%
18 weeks paid Parental Leave for Primary Caregiver (and 11 weeks for Secondary Caregiver) + additional unpaid leave entitlements for up until 24 months from the child’s date of birth or placement
Generous salaries and incremental salary progression governed by the AFP Enterprise Agreement
Flexible and hybrid working arrangement that provides work/life balance
Health & wellbeing services – with a focus on early intervention, education and prevention
Access to ongoing training and professional development opportunities

What is the role?

Applications are sought from suitably qualified applicants wishing to be considered for the role of Senior Team Member, International Travel Team.

The International Travel Team sits within Business Services in the Chief Financial Officer (CFO) Command and plays a critical role in supporting AFP operational outcomes. The team delivers specialist international travel services that enable AFP appointees to perform their duties effectively and safely, both domestically and overseas.

The experience you bring to this role will benefit the organisation by:

Delivering high‑quality international travel services that support frontline and operational capability
Identifying and implementing improvements to travel processes and systems to enhance efficiency, compliance and decision‑making
Providing guidance, training and expert support to AFP appointees and stakeholders to strengthen service delivery and partnerships

In this role, you will manage the day‑to‑day workload of a high‑performing team delivering international travel services to AFP appointees and visitors. You will ensure services are delivered in accordance with Whole of Australian Government (WoAG) travel arrangements and AFP guidelines, with a strong focus on efficiency, cost‑effectiveness and customer service.

The Senior Team Member will contribute to business outcomes by providing operational oversight, supporting team capability, and ensuring compliance with the regulatory framework, the AFP Code of Conduct, and AFP Governance Instruments. This role suits an organised and adaptable professional with strong stakeholder engagement skills and the ability to manage competing priorities in a fast‑paced environment.

What will you do?

Daily duties performed in the Senior Team Member role include:

Leading and mentoring the International Travel Team to ensure AFP appointees receive timely and accurate assistance with international travel arrangements
Providing guidance and support to AFP appointees on the application and issuing of official passports and visas for international travel
Undertaking project and research activities to support AFP business outcomes, as directed by the Team Leader
Contributing to the development, implementation and continuous improvement of corporate policies, processes and systems that enhance AFP operational outcomes
Maintaining currency with all relevant travel and corporate card governance, including Whole of Australian Government Travel Policies, AFP National Guidelines and associated AFP policy documents

Essential Requirements

Demonstrated knowledge of global distribution systems, including Galileo and/or Amadeus
Experience in providing coordinated corporate travel services
Experience in government travel management
Strong stakeholder engagement and communication skills, with the ability to liaise effectively with diverse stakeholder groups
Knowledge and understanding of the governance framework as it applies to team objectives
Demonstrated technical expertise in the Microsoft Office Suite
Proven ability to work effectively in a small team environment and support the development of other team members
Commitment to a diverse, inclusive and safe workplace
A valid driver’s licence
Australian citizenship
NV1 security clearance, or the ability to obtain one

Desirable Requirements

Five years’ experience in international travel management and/or corporate travel management; and
Knowledge and experience working with CTM as part of the WoAG agreement.

Additional Information

This role is an AFP Band 5 level role
This position has been advertised in multiple locations however, the role is located in Canberra, ACT. Successful applicants must be willing to relocate to Canberra.

Selection Criteria

Organising your work, making sound decisions and achieving outcomes
Communicating and working effectively with other people
Applying technical knowledge, expertise and skills

Application

Please submit the following documents via our Jobs portal prior to the closing date and time:

Resume/CV - This will form the basis for determining your suitability against the position requirements and give the panel a clear outline of your current knowledge and qualifications along with previous experiences. Please include your work history, responsibilities and achievements.
Applicant pitch (maximum two pages). Ensure your pitch tells us why you are the best fit for the role, with examples that demonstrate your capabilities addressing the selection criteria, role requirements and work level standards for the role.

Only complete applications will be considered. Please review and ensure the uploaded documents are correct for this application after submitting your application.

Employment Suitability

Should you successfully progress from the application stage all applicants must:

Complete an Employment Suitability Questionnaire (ESQ) and provide a traffic history check and proof of Australian citizenship. This aids in the assessment of your character and your ability to comply with the AFP's professional standards both in an official and private capacity. Please review our AFP Character Standards to ensure that you meet our requirements before you submit your application. Applicants will not receive feedback if they are unsuccessful at this gateway.
Have your fingerprints taken if an offer of employment is made.
Undertake mandatory drug testing for illicit drugs. This sample could include; urine, saliva or hair.
Satisfactorily undertake a security clearance to the level specified for the position.

Recruitment Process

Applicants who have demonstrated their suitability for employment through their resume and application, may be asked to complete additional assessments or activities to determine suitability for the role. This may also include a formal interview. Using the relevant AFP work level standards as a guide, you may be asked a range of questions to demonstrate your skills and abilities. These could include behavioural based scenario questions. Read our guides for applicants to find out how to prepare for your interview.

Commitment to Diversity & Inclusion

We’re all individuals and we love that. At the AFP we value the different perspectives, approaches and lived experiences of our people, and recognise that our collective intelligence and diversity is what makes us stronger. As such, we encourage applications from people from all walks of life, including people from culturally and linguistically diverse backgrounds, First Nations people, women, the LGBTQIA+ community and people with disability.