Director of Growth Operations
ABOUT THE ROLE
Compassus is seeking a Director of Growth Operations to lead our strategic analytics and sales operations function. This is a management-level position responsible for overseeing a team of analysts, owning books of business and account-level analysis, and serving as the operational backbone for incentive programs and reporting accuracy. The ideal candidate combines strong technical data skills with healthcare industry experience and a forward-leaning mindset toward AI-driven tools and workflows.
KEY RESPONSIBILITIES
- Provide strategic leadership over growth operations, including full ownership of incentive program design, administration, and reporting.
- Manage and develop a team of analysts, reviewing and validating their work to ensure accuracy and consistency.
- Own books of business and account-level analysis, translating data into actionable insights for senior stakeholders.
- Build, maintain, and continuously improve Power BI dashboards that reflect real-time performance metrics and support decision-making.
- Trace data issues to their source systems (e.g., Homecare, Homebase) and partner cross-functionally to resolve discrepancies.
- Diagnose and correct incentive calculation and reporting errors before they reach leadership.
- Champion the adoption of AI tools and cloud-based analytics capabilities across the team.
- Collaborate with finance, sales, and clinical operations teams to ensure alignment between growth strategy and operational execution.
REQUIRED QUALIFICATIONS
- 7+ years of experience in analytics, sales operations, strategic finance, or a related field.
- 2+ years in a people management role overseeing analysts or operations staff.
- Advanced Power BI proficiency - ability to build dashboards from scratch and understand underlying data flows and source systems.
- Demonstrated ability to perform root-cause analysis on data and reporting issues.
- Strong background in incentive program management and account/territory analytics.
- Comfort working in complex, multi-system data environments.
PREFERRED QUALIFICATIONS
- Healthcare analytics experience strongly preferred; dialysis industry background is a distinct advantage.
- Finance or strategic analytics background in lieu of direct healthcare experience will be considered.
- Enthusiasm for AI tools and willingness to integrate emerging technologies (e.g., cloud AI platforms) into day-to-day operations.
- Experience working with home health, home-based care, or similar clinical data platforms.
WHAT WE'RE LOOKING FOR
Beyond technical credentials, we are looking for someone who takes pride in data integrity, leads with curiosity, and can earn the trust of both analysts and senior leadership. This person should be as comfortable debugging a data pipeline as presenting portfolio-level insights to an executive audience and should be excited about building a team culture that embraces AI as a productivity multiplier.
See Compassus.com/careers for full job description.
