Do you want to be part of a business that’s redefining the future of AI-driven commerce and partners with the world's largest brands on delivering exceptional digital experiences, driving huge increases in revenue for our customers?
About Us
Rezolve Ai (NASDAQ: RZLV) is an industry leader in AI-powered solutions, specializing in enhancing customer engagement, operational efficiency, and revenue growth. The Brain Suite delivers advanced tools that harness artificial intelligence to optimize processes, improve decision-making, and enable seamless digital experiences.
As a leader in Product Discovery, we empower retailers and brands with AI-driven search, conversational commerce, geofencing, and one-touch instant payments. With recent acquisitions of Bluedot, GroupBy, ViSenze and Crownpeak, Rezolve is accelerating innovation at the intersection of AI, commerce, and customer engagement.
What’s the role?
We are looking for a Deal Desk Specialist (English & German speaker) to strengthen our MAPS (GTM) Operations team. In this role you will oversee deal desk operations, day-to-day deal support, administration of the bookings, discount and legal approval policies, and ensure compliance across all deals including new business, expansions, services and renewals.
You will act as a strategic partner and liaison between Sales, Customer Success, Partnerships, Finance, Legal and Professional Services, ensuring deals are structured accurately and efficiently.
What will you be doing?
- Provide day-to-day deal support to MAPS teams, including reviewing and advising on pricing and products, quotes, proposals and order forms.
- Serve as a trusted advisor to Sales and Customer Success by offering strategic guidance on deal structures, pricing approaches, and contract negotiations.
- Oversee deal desk operations, ensuring all proposals and order forms comply with discount, legal approval, and bookings policies; validate accuracy in pricing, SKUs, and billing and contract terms.
- Manage the deal desk queue, participate in weekly deal desk meetings with MAPS leadership, and maintain clear commumication with MAPS teams regarding updates, requirements, and pending items.
- Act as a liaison between MAPS, Revenue Operations, Finance, and Legal to obtain approvals for non-standard pricing, SKUs, proposals, contract terms, or billing structures.
- Ensure accurate deal closure by reviewing closed-won opportunities to confirm alignment with executed contracts, approved pricing, SKUs, and compliance with discount, legal and bookings policies.
- Identify trends and recurring issues, providing insights and recommendations to Revenue Operations leadership to improve deal processes and policy clarity.
Who are you?
We don't believe in ticking boxes here at Rezolve.
Here are a few skills that we feel would make you successful in the role, but we’d still love to hear from you if you feel you’d be a great fit.
- 3+ years of experience in Deal Desk, Sales Operations, Customer Success Operations, or Revenue Operations within the SaaS industry.
- 3+ years of experience supporting GTM teams with deal execution and/or deal governance.
- 3+ years of experience administering discount, legal, or bookings policies.
- Business proficiency in English and German (C1 level required).
- Strong organisational skills with the ability to execute proactively.
- Excellent written and verbal communication skills.
- Strong team player that is willing to share ideas and information with colleagues at all levels of the organisation.
What we offer?
- Be part of an innovative and fast growing global company at the forefront of AI-powered commerce
- Work with a dynamic and collaborative team shaping the future of AI, commerce, and customer engagement
- Opportunity to make significant impact on the company's digital growth strategy
Our Culture
We strive for success, are always pushing to do better, and work with pride and purpose together. You can see them in action in all aspects of our everyday work.
Today we are a 1000+ team with colleagues across the globe.
Rezolve is proud to have a widely diverse team. We are committed to creating an inclusive environment where everyone, whoever they are, feels comfortable to be themselves and each person is valued for their skills, experiences, and unique perspectives.
Rezolve is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.
Join us and make an immediate impact in the digital world.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
