Head of Revenue Operations

Vapi • Full-time • San Francisco, CA, US • 4d ago

Vapi (/ˈVɑːpi/)

We’re creating the shift to voice as humanity’s default interface
We’re the most configurable platform for deploying voice agents
We’ve grown to over 600k developers in two years, adding 2,000+ every day
Try talking to Vapi now!

Why We’re Hiring This Role

Vapi is scaling rapidly and building a world-class revenue engine to match.
We’re hiring a Head of Revenue Operations to serve as the strategic operating partner to our VP of Sales and the broader go-to-market leadership team. This is a foundational leadership role responsible for building the systems, data infrastructure, and operating cadence that power Vapi’s revenue engine across sales, marketing, and delivery.
You will inherit an early RevOps foundation and build the operational backbone that enables us to scale from our current stage into the next phase of growth.

What You’ll Do

30 Day:
- Audit the current revenue tech stack, including Salesforce architecture, reporting, and data flows
- Map the end-to-end revenue funnel from marketing through delivery
- Identify the highest-leverage fixes across forecasting, pipeline visibility, and reporting
- Build strong working relationships with GTM leaders across Sales, Marketing, and Delivery
60 Day:
- Redesign the forecasting process and implement improved pipeline inspection frameworks
- Stand up SDR activity tracking, dashboards, and accountability systems
- Begin restructuring Salesforce workflows to support MEDIC and stronger deal inspection
- Deliver the first insights deck surfacing key trends, risks, and opportunities in the revenue funnel
90 Day:
- Launch the new RevOps operating cadence (forecast calls, pipeline reviews, leadership reporting)
- Build onboarding and enablement frameworks for new GTM hires
- Present the RevOps organizational build-out plan and begin hiring
- Deliver the first full quarterly revenue insights package for leadership

Who You Are

You’ve seen Series B to F.
You're sold multi-million dollar deals to F500.
Bonus: You’ve built your own startup.

Why Vapi

Generational impact: Build the human interface for every business
Ownership culture: 70% of the company are previous founders
Kind team: The founders, Jordan and Nikhil, are Canadians
Tier-1 Investors: YC, KP seed, Bessemer Series A

What We Offer

Real stake: We offer a competitive salary and excellent equity ownership
Comprehensive health coverage: medical, dental, and vision plans
Team love: We love hanging out, and we do quarterly off-sites
Flexible time off: take what you need
More: catered meals, transportation, gym, and a $10k annual L&D budget

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