About The Role
We are looking for an outstanding individual to join our team supporting the commercial operations team for Uber Direct as the Manager, Sales Operations - AI Integration & Analytics The ideal candidate is passionate about designing and building creative solutions to our most complex problems.
This role is responsible for owning and optimizing the
end-to-end Direct sales funnel , leveraging automation and AI, ensuring strong process governance, best-in-class sales tooling, and high data integrity across the commercial lifecycle.
This individual will operate at the intersection of
sales process design, automation, pipeline governance, and analytics-driven performance management . They will act as the operational backbone of the Direct sales organization-ensuring the sales team is enabled with scalable processes, clean data, and actionable insights that drive revenue growth.
This role requires deep understanding of the
full sales funnel , strong Salesforce fluency, and a rigorous analytical framework to diagnose performance gaps and prioritize investments.
What You'll Do
- Build AI-first automations across the full customer journey to eliminate manual work in prospecting, deal execution, customer onboarding, customer adoption and renewals
- Own CRM data integrity, including custom objects and integrations, pipeline hygiene, attribution and reporting accuracy, and integration with marketing, product, and analytics systems
- Systematize and automate GTM workflows by designing and implementing scalable processes for enrichment, scoring, routing and outreach across the customer journey
- Build dashboards and analytics tools that provide funnel visibility from lead to revenue, conversion, velocity, drop-off insights, and feedback loops for continuous GTM optimization
- Collaborate with Sales, Marketing, Product and Finance to translate GTM strategy into automated systems, rapidly test and iterate on GTM experiments, and scale what works while eliminating manual or low-leverage processes
Basic Qualifications
- 5+ years of experience in GTM or Revenue Operations with a strong technical orientation and experience building automation, internal tools, or integrations
- Proficiency in SQL
- Comfortable working with APIs, data pipelines, and workflows; experience building AI agents or workflow orchestration systems is a plus
Preferred Qualifications
- Proficiency in Python, JavaScript, or similar languages (for agents, automation scripts, data processing)
- Experience with or strong interest in AI / LLM-based systems
- Familiarity with GTM tools such as CRMs, marketing platforms, analytics, or finance systems (exact stack matters less than mindset)
- Strong understanding of data modeling, forecasting, or analytics
- Strong understanding of B2B SaaS funnels and GTM motions
- Ability to work cross-functionally and communicate effectively with non-technical stakeholders
- Background in growth engineering or marketplace platforms
- Experience in B2B SaaS or enterprise GTM environments
- Comfort operating in fast-moving startup environments
For New York, NY-based roles: The base salary range for this role is USD$162,000 per year - USD$180,000 per year. For San Francisco, CA-based roles: The base salary range for this role is USD$162,000 per year - USD$180,000 per year. For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits. More details can be found at the following link https://jobs.uber.com/en/benefits.
