Overview
At OOFOS, our mission is to make people feel good through our proprietary OOfoam™ technology and innovative footbed design, company culture, and community initiatives. We prioritize empathy, inclusivity, and creativity, leaving a lasting sense of WOW! We are committed to providing exceptional experiences for both our customers and employees, fostering a trusted and inclusive environment. You’ll have the autonomy and flexibility to develop your career and contribute to our innovative products, that enable people to live life in ultimate comfort.
We are seeking a results-driven and highly analytical Sales Operations Analyst to support our Wholesale team within a growing consumer footwear brand. Reporting to the Director of Sales Operations & Planning, this role is responsible for transforming sales data into actionable insights that drive revenue growth, improve decision-making, and enhance operational efficiency. The ideal candidate is detail-oriented, proactive, and comfortable working cross-functionally to influence business performance through data, reporting, and process optimization.
Key Responsibilities
Sales Data Analytics & Reporting
- Compile, analyze, and interpret weekly, monthly, quarterly and annual Wholesale sales data to identify trends, risks, and growth opportunities.
- Produce and distribute weekly sales reports that enable the Wholesale team to make timely, data-driven decisions.
- Prepare recurring and ad-hoc reports for internal stakeholders, including sell-in, sell-through, account productivity, margin performance, and channel trends.
- Maintain data accuracy across reporting tools and internal dashboards to ensure reliable business insights and minimize reporting discrepancies.
- Partner with Sales to support forecasts, account planning, and business reviews with clear, insight-driven recommendations.
- Track and analyze KPIs (revenue, margin, inventory, fulfillment) to proactively flag performance gaps and opportunities for improvement.
B2B Ordering System Management
- Maintain and update the B2B ordering platform, including imagery, product listings, pricing, product availability, and creation of seasonal catalogs to support sell-in effectiveness and reduce order errors.
- Support wholesale partners and Sales Reps with system-related questions and basic troubleshooting and improving usability where possible.
- Ensure alignment between B2B platform and internal systems to maintain order accuracy and operational integrity.
Brand Protection & Policy Enforcement
- Monitor wholesale accounts toproactively identify and address violations of brand protection policies (e.g., MAP, unauthorized sellers, counterfeit activity).
- Flag violations and support enforcement processes in coordination with Sales and Legal/Operations teams.
- Maintain documentation related to compliance and corrective actions to support consistent enforcement and risk mitigation.
Wholesale Operations & Sales Support
- Lead distribution of seasonal catalogs, samples and other sales tools to enable effective sell-in and account execution.
- Support development and execution of sales programs that drive revenue and improve account performance.
- Assist in cross-functional initiatives to streamline processes, improve reporting, and enhance sales operations efficiency.
- Support other initiatives as directed by the Director of Sales Operations on strategic and operational priorities.
Requirements
- Bachelor’s degree in Business, Analytics, Finance or a related field.
- 2 - 4 years of experience in sales analysis, reporting, or a related role.
- Strong analytical skills with proficiency in Excel (pivot tables, formulas, data validation) with ability to translate data into clear insights.
- Experience with reporting tools, ERP, CRM, or B2B platforms. NetSuite, Envoy, SPS, and Circana are a plus.
- High attention to detail, strong organizational skills, and the ability to managehigh volumes of data accurately.
- Ability to manage recurring deadlines and handle multiple priorities in a fast-paced environment.
- Strong communication and cross-functional collaboration skills.
- Interest in consumer goods, footwear, or apparel preferred.
- Basic knowledge of wholesale sales models, KPIs, and retail math is a plus.
- Ability toidentify trends, tell a story with data, and influence decisions.
Leadership/Cultural Requirements
- Cultural fit is crucial – Strong desire to make people feel good and live our brand ethos is a must.
- Bring a positive, solutions-oriented mindset and contribute to a collaborative team environment.
- Demonstrates initiative, anticipates issues, and thrives in a dynamic, fast-moving environment.
- Proactive, collaborative, and eager to learn within a growing team.
- Use effective communication and listening skills.
- Ability to work well in a team environment under tight deadlines.
Job Type: Full Time – Exempt, Hybrid based in Braintree, MA
OOFOS is an Equal Opportunity Employer. We recruit, hire, train and promote without discrimination due to age, race, color, religion, sex, sexual orientation, national origin, citizenship, disability, military leave or veteran status, genetic information, or any other status protected by applicable federal, state or local law.
