National Sales Operations Manager

Degree Wellness • Full-time • Jacksonville, FL, US • $55k - $65k / year • 3m ago

Degree Wellness® is the premier self-care experience. We are on a mission to empower people to feel, look, and be their best selves. By providing innovative self-care solutions that leverage heat, cold, light and advanced nutrients to enhance physical and mental health, we're helping communities everywhere live happier, healthier lives.

Position Overview

Degree Wellness is in the midst of an exciting national franchise expansion. We are looking for an energetic, organized and goal-oriented National Sales Operations Manager to join our headquarters team and help position our new studios for success.

In this role, you will lead the presales process for all locations nationwide. This position is responsible for owning our presales playbook end-to-end, including demand gen, lead management, scripts, events, and daily coaching of franchise owners and their managers. You will ensure that each location hits (and beats) its targets. This is an ideal role for a highly results-driven professional who loves rolling up their sleeves, selling, and enabling others to win.

Responsibilities

Own presales targets for each new studio from launch through grand opening
Develop and maintain comprehensive daily and weekly presales reporting to track progress and hit goals
Train, coach, motivate, and audit franchise owners and their teams, ensuring effective follow-up on presale events and initiatives
Continuously improve our presales playbook, including both online and offline marketing channels
Collaborate with corporate Marketing team on paid ads and other online channel performance
Track lead creation, follow-ups and conversions to not only measure but also improve results
Write scripts, one-pagers, FAQs and other training materials for franchise studio teams
Work cross-functionally with franchisees, corporate Operations and Marketing teams
Ensure that every presales touchpoint reflects Degree Wellness brand standards and the premium member experience
Support franchisees in all presales efforts throughout the studio opening process

Required Qualifications

Strong communication skills and the ability to energize and motivate teams
Project management experience
Comfortable discussing KPIs and performance metrics
Ability to work in different time zones
Proficient with Microsoft Office or similar software

Preferred Qualifications:

B2B sales/marketing experience
Previous multi-unit franchise operations experience
Membership sales experience
Familiarity with local event marketing, partnerships, and corporate wellness outreach