Architect a Data-Driven Revenue Engine for a Mission-Led Market Leader - Are you a SaaS Operator who understands that high-performing sales teams are built on a foundation of clean data, automated systems, and a culture of continuous improvement?
My client is the UK’s leading digital platform for compliance, quality, and risk management within the healthcare sector. As part of a global software leadership group trusted by over 10,000 organisations worldwide, they combine deep sector expertise with world-class innovation. They are seeking a Head of Revenue Operations to act as the strategic "engine room" for their entire Go-To-Market (GTM) function.
The Mission: Strategic Partner to the Sales Director - You will be the "missing link" within the senior management team. This isn't a maintenance role; you are being hired to transform the business from reactive reporting to predictive insight. You will lead an established core team and take ownership of the systems, processes, and data across Sales, Marketing, Onboarding, and Customer Success. Your mandate is to ensure the revenue engine is a predictable, scalable powerhouse.
Key Accountabilities
- RevOps Leadership: Take responsibility for the complete GTM systems. Collaborate with leadership to develop a unified revenue framework; consistent playbooks, shared KPIs, and aligned goals that drive both ARR and NRR.
- Systems Architecture: Take complete control of the Salesforce instance and GTM tech stack. We need clean data, high adoption, and automated workflows that remove friction throughout the entire customer lifecycle.
- GTM Enablement: You aren't just providing teams with tools; you’re giving them the "how." You will lead the team in delivering onboarding, product training, and sales methodology to reduce time-to-ramp and promote consistent performance.
- Intelligence & Insights: Act as the "Single Source of Truth." You will create forecasting models and high-fidelity dashboards that allow leadership to make strategic decisions in real-time.
- Team Mentorship: Lead and cultivate across teams, promoting a customer-centric, data-informed culture.
About You
- The SaaS Veteran: Demonstrated experience leading RevOps in a dynamic B2B SaaS setting. Extensive scale-up experience during high-growth phases is highly desirable.
- Technical Authority: You are a Salesforce ecosystem expert. You don’t just use the CRM; you understand how to build scalable workflows and integrate modern, AI-led GTM tools.
- The "So What?" Thinker: You have exceptional prioritisation skills and can convert complex data into a narrative that non-technical stakeholders can understand and act upon.
- The Proactive Builder: You are curious, resilient, and solution-focused. You find fulfilment in identifying friction points and fixing them before they impact the P&L.
