Sales Operations Specialist - OEM

Eco Battery • Full-time • Remote (West Virginia, United States, US) • 16h ago

About Eco Battery

Eco Battery is a leading manufacturer of lithium batteries for golf carts, celebrated as the fastest-growing company in its sector over the past three years. Known for its innovative engineering and cutting-edge technology, Eco Battery delivers tailored energy solutions designed to enhance performance and reliability. The company’s success is driven by a relentless focus on customer satisfaction, crafting every product and service with the user’s needs in mind. Eco Battery’s commitment to excellence and sustainable energy solutions positions it as a trusted name in the industry, redefining the way golf carts are powered.

Position Overview

The OEM Sales Operations Specialist will play a critical role in supporting revenue growth by optimizing sales processes, maintaining CRM integrity, and enabling OEM account success. This position is primarily focused on sales operations excellence, including pipeline management, forecasting support, purchase order management, and cross-functional coordination, while also contributing to sales efforts through pipeline management. This role is ideal for someone who thrives in structured, data-driven environments and enjoys supporting both account management and new business initiatives within the OEM channel.

Key Responsibilities

Serve as a central support function for OEM Account Managers and Customers, assisting with customer inquiries, order coordination, and account-related requests
Manage customer purchase orders (POs) end-to-end, including review for accuracy, entry into internal systems, and coordination with operations to ensure alignment on pricing, terms, and delivery schedules
Track and reconcile POs against quotes, contracts, and forecasts to ensure consistency and prevent discrepancies
Serve as the primary point of contact for PO-related inquiries, changes, and issue resolution
Own CRM data accuracy and hygiene, ensuring all customer interactions, opportunities, and pipeline activity are consistently documented and up to date
Manage and maintain pipeline visibility, including tracking deal progression, updating stages, and supporting forecast accuracy
Support sales forecasting and reporting by analyzing demand trends, maintaining revenue data, and assisting with projections
Coordinate quotes, proposals, and pricing documentation in alignment with internal processes and approvals
Act as a liaison between sales, engineering, product, and operations teams to ensure seamless execution of customer requirements
Monitor purchase orders and order status, proactively communicating updates to both internal stakeholders and customers to ensure accurate fulfillment and smooth customer experience
Identify and research potential OEM leads through industry tools, databases, and market insights
Contribute to inside sales efforts by helping nurture early-stage opportunities and supporting pipeline generation initiatives

Qualifications & Skills

2+ years of experience in sales operations, inside sales, or account support, preferably within OEM or B2B manufacturing environments
Experience in lithium batteries, energy storage, automotive, or related technical industries is highly preferred
Strong understanding of CRM systems and sales process management
Experience managing customer purchase orders, order tracking, or order-to-cash processes is highly preferred
Ability to interpret and communicate technical product information and customer requirements
Excellent organizational skills with strong attention to detail and process discipline
Effective communicator with the ability to collaborate cross-functionally
Experience supporting longer, more complex sales cycles is a plus
Proficiency in Microsoft Office Suite and sales tools
Self-starter with a proactive, problem-solving mindset

What We Offer

Full Insurance Coverage (Dental, Health, Vision)
3 weeks PTO
401k with Company Match
Bonus structure

If you're driven by operational excellence, enjoy supporting high-performing sales teams, and want to contribute to growth in the OEM and energy space, we’d love to hear from you. Apply today and help power the future of battery technology.