Sales Operations Specialist

JAMIS Software Corporation • Full-time • San Diego, CA, US • 4m ago

Company Description

JAMIS Software Corporation is a leading provider of ERP software solutions designed specifically for government contractors and other project-focused organizations. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence.

Role Description

JAMIS is currently seeking a highly analytical, systems-oriented Sales Operations Specialist (SaaS ERP) to join our high-performing sales team. The ideal candidate has a proven track record of serving as the backbone of a revenue engine, driven by the challenge of optimizing the entire Lead-to-Cash lifecycle for enterprise ERP solutions. This candidate will maintain the integrity of our core tech stack—Salesforce, HubSpot, and ZoomInfo—ensuring our sales teams have the data, tools, and processes they need to dominate the market.

The Sales Operations Specialist (SaaS ERP) plays an integral part of our organization and a critical role in the growth and success of the company by driving scalability and data integrity. This position will report directly to the Vice President of Sales and Marketing.

Qualifications

Systems Administration & Integration: Maintain and optimize the daily health of Salesforce and HubSpot. You will manage the bi-directional sync between the two, ensuring marketing-qualified leads (MQLs) transition seamlessly to the sales team.
Data Enrichment & Prospecting Flows: Act as the power user for ZoomInfo. You will design automated workflows to feed high-intent accounts into the pipeline and ensure contact data remains accurate and actionable.
Process Engineering: Identify bottlenecks in the sales cycle. You will build and refine workflows, validation rules, and automated alerts to keep the sales process moving at high velocity.
Reporting & Insights: Develop and distribute weekly performance reports. You will track critical SaaS metrics, including pipeline health, lead conversion rates, and stage-by-stage movement within the ERP sales funnel.
CRM Hygiene: Lead the charge on data cleanliness. You’ll perform regular audits, deduplication, and mass updates to ensure Salesforce remains the "Single Source of Truth" for the company.
User Support & Enablement: Act as the first point of contact for the sales team regarding tool troubleshooting, dashboard creation, and process training.

Required Skills / Experience:

The Experience: 3+ years of hands-on experience in Sales Ops or CRM Administration. Familiarity with the long, complex sales cycles typical of ERP or FinTech SaaS is a major plus.
Salesforce: Expert-level knowledge of reporting, page layouts, and flow automation.
HubSpot: Experience managing the bridge between marketing automation and sales CRM.
ZoomInfo: Ability to leverage intent and scoops to drive outbound strategy.
The Mindset: You are a problem-solver by default. When a report looks off or a sync fails, you enjoy digging into the "why" to find a permanent fix.
Attention to Detail: In the world of ERP, data accuracy is everything. You have a zero-tolerance policy for messy data or broken workflows.

Why Join Our Team?

Ownership: You will have significant influence over how our sales tech stack is built and scaled.
Modern Environment: We utilize a best-in-class stack and value data-driven decision-making over "gut feelings."
Strategic Impact: Your work directly enables our Sales Directors and Executives to make informed moves in a competitive market.