Director of Sales Operations
Location: Fort Wayne, IN (area)
Work Environment: Hybrid
Industry: Manufacturing
High-impact leadership opportunity to build and scale Sales Revenue Operations for a high-growth, private equity-backed industrial manufacturing business.
The Director of Sales & Revenue Operations will be responsible for driving revenue growth, sales productivity, and operational excellence across the full commercial organization. This hands-on role partners directly with sales, marketing, and executive leadership to align go-to-market strategy, optimize execution, and deliver data-driven insights that accelerate revenue performance.
This position will initially focus on building foundational Sales Operations capabilities before expanding into broader Revenue Operations and go-to-market alignment.
Key Responsibilities:
Revenue Strategy & Execution
- Collaborate with executive leadership to shape revenue growth strategy and translate goals into actionable operating plans
- Identify and execute initiatives that improve revenue generation, efficiency, and overall commercial performance
Sales Operations Leadership
- Own and optimize all core sales operations processes, including territory design, quota setting, sales compensation design and administration, account segmentation, lead management, and annual planning/performance management cycles
Analytics & Insights
- Design and implement reporting, dashboards, and analytical frameworks to drive informed decision-making
- Track and improve key metrics such as forecast accuracy, sales productivity, pipeline health, and quota attainment
- Deliver actionable insights that directly influence leadership priorities and business outcomes
Cross-Functional Alignment
- Partner with marketing, service, and finance teams to optimize lead flow, conversion rates, customer experience, and revenue forecasting
- Drive consistent execution and alignment across all go-to-market functions
Systems, Tools & Process Improvement
- Manage and continuously enhance the commercial technology stack (CRM and reporting platforms)
- Standardize processes, ensure data integrity, and implement best-practice improvements across the revenue cycle
Team Leadership & Enablement
- Build, lead, and develop a high-performing RevOps team (analysts and enablement support)
- Champion sales onboarding, training, tool adoption, and best-practice deployment to elevate sales effectiveness
Desired Skills and Experience
- 5–10+ years of progressive experience in Revenue Operations, Sales Operations, or equivalent B2B roles
- Demonstrated success supporting sales teams in planning, analytics, compensation, and operational execution
- Strong analytical mindset with proven ability to turn data into clear insights and business impact
- Hands-on experience with CRM systems (Salesforce preferred) and BI/reporting tools (Power BI or equivalent)
- Excellent cross-functional collaboration and communication skills
- Background in B2B industrial, manufacturing, distribution, or technical sales environments is strongly preferred
What Success Looks Like
- Measurable gains in sales productivity and quota attainment
- Significantly improved forecast accuracy and commercial visibility
- Scalable, standardized processes across the entire revenue cycle
- Tight alignment between sales, marketing, and leadership
- A data-driven culture that enables faster, better decision-making
Position Level: Director / Senior Director (based on experience)
Reports to: Executive Leadership
