Why choose us?
Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!
At Albertsons Companies, we are looking for someone who’s not just seeking a job, but someone who wants to make an impact. In this role, you’ll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that’s constantly evolving.
The Sr. Manager, in‑Store Solutions Business Operations serves as the operational backbone of Albertsons Media Collective’s in‑store retail media network. This role is a highly cross‑functional, hands‑on position responsible for ensuring operational readiness, execution quality, and scalability across physical retail deployments.
Acting as a central point of coordination, this role spans installations, site survey review and approvals, media and content operations, and digital signage system knowledge. The ideal candidate brings a strong understanding of in‑store retail media networks and thrives in ambiguous, “catch‑all” operational environments where rigor, adaptability, and problem‑solving are critical.
The position will 4 days a week in office and is based in Boise, Idaho or Pleasanton CA.
Main Responsibilities
- In‑Store Operations & Installations
- Oversee operational readiness for in‑store deployments, including installation planning, execution support, validation, and post‑install troubleshooting
- Review, approve, and track site surveys to ensure technical, spatial, and environmental requirements are met prior to installation
- Serve as the operational owner for installation standards, documentation, and playbooks
- Communicate with field service teams, divisions, and partners to ensure on‑time, high‑quality deployments
- Digital Signage & Retail Media Systems
- Act as a subject‑matter expert on digital signage hardware, software platforms, CMS tools, and playback systems
- Partner with technology and engineering teams to support system enhancements, new hardware rollouts, and platform upgrades
- Ensure alignment between in‑store hardware capabilities and media/content delivery requirements
- Support issue resolution related to uptime, device health, and content playback performance
- Process, Governance & Documentation
- Own and evolve end‑to‑end operational processes across the in‑store solutions lifecycle
- Develop SOPs, playbooks, and governance frameworks to support scale and consistency
- Track key operational metrics (install timelines, issue resolution, readiness status, etc.) and drive continuous improvement
- Identify gaps, inefficiencies, and opportunities to simplify or automate workflows
- Cross‑Functional Collaboration
- Serve as a primary operational partner for internal teams including Product, Engineering, Media, Sales, and Field Operations
- Translate business and technical requirements into clear operational plans
- Support pilot programs, new store formats, and innovation initiatives from an operational standpoint
- Provide clear communication, escalation, and stakeholder updates as issues arise
We Are Looking For Candidates Who Possess The Following
- 5 years of experience in business operations, retail operations, media operations, or a related field
- Hands‑on experience supporting physical retail environments, installations, or field operations
- Strong understanding of digital signage systems, in‑store technology, or retail media networks
- Demonstrated ability to operate as a self‑directed individual contributor with manager‑level accountability
- Strong organizational skills with the ability to juggle multiple initiatives across timelines and stakeholders
- Excellent written and verbal communication skills
We believe the successful candidate has these qualifications and experience:
- In‑store deployments launch on time, on spec, and with minimal disruption
- Site surveys and installations follow consistent, scalable standards
- Media and content run reliably across the in‑store network
- Operational processes are documented, repeatable, and improving over time
- Cross‑functional teams view this role as the “go‑to” operational authority for in‑store solutions
We Also Provide a Variety Of Benefits Including
- Competitive wages paid weekly
- Access to up to 50% of your earned wages before payday, via our partnership with Stream
- Associate discounts
- Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
- Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits
- Leaders invested in your training, career growth and development
- An inclusive work environment with talented colleagues who reflect the communities we serve
Our Values – Click below to view video: ACI Values
A copy of the full job description can be made available to you.
