Revenue Operations Executive

MrQ • Full-time • St Albans, GB • 4d ago

Mr Who?

MrQ - we're an awesome, award-winning online casino launched in 2018. We're big on tech, big on performance and most of all - big on fun. Over the years, we have experienced explosive growth - which means we need more rock stars to join our quest for total world domination.

We’re looking for a technically-minded and detail-obsessed Revenue Operations Executive to join our fast-paced Marketing team. Reporting directly to the Revenue Operations Manager, you will be the engine room of our promotional execution, ensuring that our player experience is fresh, rewarding, and flawless.

This role is London-based and requires hybrid working from our St Albans office.

What You Will Do

On-Site Content Management: Own the day-to-day updates of the MrQ website, including managing lobby banners, featured game categories, and new game releases.
Content Calendar Ownership: Manage and maintain the marketing content calendar to track exactly when new games are launching and when specific banners/promotions should go live or be decommissioned.
Promotion & Reward Setup: Assist with creating and executing player promotions, setting up bonus triggers, and ensuring rewards are delivered accurately.
Operational Support: Provide hands-on support for CRM, Casino and RevOps tasks, helping bridge the gap between campaign planning and technical execution.
Technical Execution: Use HTML and CSS to update web content and refine email/in-app templates within our ESP.
Documentation & SOPs: Maintain and update operational documentation, ensuring that Standard Operating Procedures (SOPs) stay current as our processes and tools evolve.
QA & Troubleshooting: Conduct meticulous quality assurance on all promotions and site updates to ensure a bug-free experience for our players.
Compliance First: Ensure all promotional content and rewards adhere to UKGC guidelines and internal compliance standards.
Cross-Functional Collaboration: Work closely with the Casino team to highlight new content and the CRM team to ensure segment-specific rewards are firing correctly.

What We're Looking For

Experience: 2-3 years in a Promotions, Marketing Operations, CRM, or Content Management role, with hands-on experience working with offer set-up tools, CMS/merchandising platforms, or bonus engines.
Technical Skills: Comfort with HTML/CSS for on-site content editing, email editing, dynamic content scripting, personalisation logic, QA, and AI Prompting.
Tooling Knowledge: Experience with Optimove or a similar enterprise-level ESP/Marketing Automation tool is a huge plus.
iGaming Savvy: A solid understanding of the UK Gaming Market and the logic behind bonus offers and player rewards.
Organisation & Precision: Excellent organisational skills with meticulous attention to detail and a commitment to flawless delivery.
Project Management Tools: Familiarity with project management tools such as Linear, Trello, or Jira to track tasks and collaborate effectively.
Adaptability: Comfortable working in a "high-frequency" environment where priorities can shift quickly.
Communication: Ability to work collaboratively across different departments (Tech, Creative, and Product).

What We Offer

At MrQ, we take pride in providing an array of fantastic benefits to our valued team members. Enjoy a competitive salary package that recognises your hard work and dedication. Need some extra time off? We've got you covered with additional leave days, and we believe in celebrating life's special moments, including your birthday, with dedicated birthday leave.

Family matters to us, too, which is why we offer a generous four-week parental leave. Your well-being is our priority, supported by international health and life insurance. Stay motivated with wellness incentives and seize opportunities for personal and professional growth with our growth allowance. Embrace a flexible working environment that caters to your needs, and join our friendly and multinational team, where collaboration and camaraderie flourish.

We are committed to fostering a workplace that values and celebrates diversity. We welcome individuals of all backgrounds and experiences, and we believe that a diverse and inclusive environment leads to innovation and success. We actively promote equal opportunities for all employees and strive to create a space where everyone's voices are heard and respected.

To help our recruitment team work efficiently, please apply to the role that best matches your skills and experience. Our team will consider you for other similar roles as well!