We are looking for a dedicated and passionate US-based Chief Revenue Officer to join our executive team, responsible for all revenue-generating elements within the business process organization.
A Chief Revenue Officer’s responsibilities include working with other executive team members to execute corporate strategic plans by expanding into new customer segments and partnerships maximizing every opportunity available for the business.
Ultimately, you will work closely with leaders, managers, and other executives to ensure the organization achieves its goals in revenue generation throughout the year, maximizing the revenue potential in all our locations.
Responsibilities:
- Partner with senior leadership to execute the current corporate strategic plan and develop additional plans
- Ensure performance, strategy, and alignment of the company’s revenue-generating departments
- Manage the Business Development Teams do drive business growth across all segments, and share responsibility with the marketing department for improving strategy and customer experience.
- Help maximize reach and efficiency by adding new, scalable partners in a strategic way
- Monitor the revenue pipeline, leads and collections, adjusting as necessary for sustainable growth
- Monitor the marketplace and analyze opportunities, providing competitive strategies and tactics
- Remain well-connected with customers to ensure that their needs are being factored into the product development and enhancement cycles
- Collaborate with the finance, product management, and marketing teams on messaging, pricing strategies, and business models for achieving revenue goals
- Identify and resolve issues across the marketing, sales, operations and account management teams
- Participate in contract negotiations
Qualifications and Experience:
- Proven work experience as a Chief Revenue Officer or similar role in the BPO Space for at least 15 years
- Proven track record of growing revenue through new product development, marketing, branding and partnerships
- Proven experience developing and executing business strategies in multiple geographical locations
- Significant general management and P&L experience
- Ability to craft and execute a business strategy
