Position Summary
The
Director of Supply Chain Business Operations has a pivotal, high-impact role responsible for driving strategic initiatives, optimizing operations, and enabling data-informed decisions across the supply chain organization. This position combines project management, executive coordination, and advanced analytics to ensure the seamless delivery of Supply Chain services. The Director acts as a trusted advisor to supply chain leadership, orchestrates cross-functional collaboration, and manages key projects that align with the organization’s mission and strategic goals.
Responsibilities
- Supports the Chief Supply Chain Officer (CSCO) and senior leadership in strategy development, execution, and follow-up on key initiatives.
- Coordinates the planning and implementation of executing complex supply chain projects, ensuring alignment with organizational priorities and on-time, on-budget delivery.
- Prepares executive briefings, meeting agendas, and follow-up communications to ensure clarity and accountability.
- Serves as a liaison between leadership and operational teams, facilitating effective communication and decision-making.
- Designs and maintains dashboards, scorecards, and analytical reports to track supply chain performance and identify improvement opportunities.
- Develops and manages Supply Chain initiatives, timelines, resource allocation, and risk assessments for high-visibility initiatives.
- Coordinates stakeholders to drive project momentum and resolve barriers.
- Manages multiple priorities, works independently, and influences at all organizational levels.
- Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal, state, and local standards.
- Maintains compliance with all Orlando Health policies and procedures.
Other Related Functions
- Extracts, analyzes, and interprets large data sets to support strategic planning, cost optimization, and process improvement efforts.
- Presents actionable insights to leadership, translating complex data into compelling narratives for decision support.
- Identifies process inefficiencies and leads initiatives to streamline workflows, reduce costs, and enhance service levels.
- Builds and maintains strong partnerships with stakeholders and collaborates effectively.
- Demonstrates strategic thinking and strong business acumen.
- Applies analytical problem-solving.
- Manages time and priorities effectively across multiple initiatives.
- Leads change initiatives and adapts to evolving organizational needs.
Qualifications
Education/Training
Bachelor’s degree in Supply Chain Management, Business Administration, Healthcare Administration, or a related field. Master’s degree preferred.
Licensure/Certification
Project Management Professional (PMP) certification or similar project management certification preferred.
Experience
- Five (5) years of progressive experience in healthcare supply chain, operations, analytics, or related roles.
- Demonstrated strong project management skills.
- Proficiency in data analytics tools (e.g., Excel, Power BI, Tableau) and experience with ERP/supply chain systems.
- Demonstrated exceptional communication, presentation, and interpersonal skills.
