Business Systems Analyst

Corval Group, Inc • Full-time • Saint Paul, Minnesota, United States • $90k - $130k / year • 3m ago

Job Summary
The Business Systems Analyst role provides and supports the design, implementation, documentation, and operation of the critical Corval Group business applications. This role will work closely with the Director of IT, the Departmental Leadership, and the Company Leadership to ensure that the critical business applications are effective, documented, and maintained to ensure the highest levels of productivity, availability, and reliability.

Duties

Represent the Business Technology Department and collaborate with Business Leaders on the functionality and usability of critical business applications, including Viewpoint Vista ERP, Trimble Field Service, Procore, ToolWatch, and Power BI Reporting tools.
Provide reporting advice and expertise for tools accessing Microsoft SQL databases, including MS Excel and MS Power BI.
Create end-user and technical support documentation for critical business applications.
Provide proactive End User training.
Work with Department Leaders to develop critical reports and enable self-service reporting whenever possible.
Partner with critical vendors to ensure optimal configuration and usability of critical applications.
Evaluate and recommend application functional patches and system upgrades, and partner with Business Technology team members and Vendors as they deploy them.
Monitor application use to ensure optimal performance.
Partner with the Service Desk to create and maintain application users and permissions.
Test the release of product updates to minimize user impact and ensure compatibility.
Other duties as assigned.

Qualifications & Skills

Fundamental knowledge of ERP systems and their uses within an organization
Proven business systems analysis, process operations analysis, and application performance analysis skills
Familiarity with MS Power BI / MS Fabric tools
Experience with MS SQL reporting tools and reporting best practices
Advanced MS Excel skills, including Pivot Tables and JavaScript
Ability to provide hands-on training and end-user support
Ability to work independently under minimal supervision
Exceptional critical thinking and problem-solving ability
Strong interpersonal skills to assist non-technical individuals with complex technical issues

Education and Experience