Senior Revenue Operations Manager
Bellrock is the trusted challenger in UK property services. Driven by insights, powered by technology, and delivered by talented people, we are redefining how real estate is managed
.Since 2003, our people-first and technology-led approach has helped organisations across the UK transform their estates into high-performance, sustainable environments. Through our integrated service model—spanning Technologies, Consulting, Critical Engineering & Jordon, and Intelligent Asset Care—we deliver compliance, quality, and operational excellence while reducing cost and carbon impact.
Our award-winning Concerto IWMS platform, together with mobile solutions from Mobiess and energy analytics from InMetriks, enables smart, data-led estate management at scale
.The Senior Revenue Operations Manager reports directly to the Group Marketing Director and operates with group-wide scope. You will own the commercial operating model: how Bellrock plans revenue, manages pipeline, forecasts with confidence, and holds sales teams accountable through data. You will work in close partnership with the CRM Manager, who owns the HubSpot platform and growth stack, and directly with BU Managing Directors, Finance, and the ELT. Where the CRM Manager builds the system, you define what it needs to deliver and what the numbers mean
How will you be the change?
We believe every role is essential to providing that peace of mind for our customers - whatever part of the business you’re in. Because every role plays a part in driving us further. And everyone can be the change. That’s how deliver value for our customers, and building systems that lead the way.
And as a Senior Revenue Operations Manager with Bellrock, you’ll do it by
Revenue modelling
- Design and maintain the group revenue model: quota architecture, ramp modelling, street quota visibility, and headcount-to-pipeline capacity planning across all business units
- Support the annual revenue planning process: work with BU MDs to set quotas, model ramp assumptions, and align capacity plans to revenue targets
- Build the framework that connects headcount deployment to pipeline coverage to revenue attainment, so forecast vs. actuals becomes a manageable number rather than a quarterly surprise
Sales process design and governance
- Define and document the group-wide sales process: stage definitions, deal governance principles, pipeline inspection standards, and qualification criteria
- .These are the non-negotiables that apply consistently across all BUs regardless of sector or sales motion. BUs keep their own playbook; the process is shared
- .Design and support the commercial operating rhythm: pipeline reviews, forecast calls, and monthly MI that give sales leaders and BU MDs a disciplined cadence for managing their numbers
Forecasting
- Own the group forecasting framework: methodology, cadence, and rollup logic from BU level to board level
- Define the shared language of the pipeline: what "Qualified", "Proposal", and "Commit" mean at Bellrock, and support and enable consistent use of those definitions across all BUs
- Provide forecast confidence analysis: surface risk, opportunity, and pipeline health at both BU and group level
Commercial reporting and management information
- Build and maintain the full-funnel commercial reporting suite: management dashboards, board-ready revenue reporting, and the MI that BU MDs need to hold their sales teams accountable with data
- .Work with the CRM Manager to ensure HubSpot is structured to support clean, trustworthy reporting. You define what good looks like; the CRM Manager builds it
- .Partner with IT and Finance to develop BI-enabled reporting (Power BI or equivalent) that connects pipeline data with financial actuals and forecasts
Cross-BU alignment
- Be the group's revenue operations authority: the commercial partner every BU sales leader can rely on for process, data, and accountability
- Build credibility through insight quality, not hierarchy. You have no line authority over BU sales teams; your influence comes from the quality of your analysis and the consistency of your process
- Work in close alignment with Finance to connect revenue planning with financial modelling and board reporting
Data governance
- Set the data governance standards, reporting architecture, and KPI definitions that apply across the group
- Own database quality and hygiene in shared accountability with the CRM Manager: agreed standards, jointly maintained
What does it take?
If you’re ready to be the energy that helps us build our business, share our success, and really own it as a Senior Revenue Operations Manager, you’ll need
- Five or more years in Revenue Operations or Sales Operations in a B2B environment. Professional services, technology-enabled services, or SaaS preferred
- Proven experience designing and managing forecasting frameworks and quota models. You've built these, not just reported against them
- Strong commercial literacy. You can read a P&L, understand pipeline economics, and translate data into language that a board or MD actually cares about
- A track record of working across multiple teams or business units: influencing without authority, and building credibility through the quality of your insight rather than hierarchy
- Proficiency in HubSpot or a comparable CRM platform as a commercial intelligence tool. You don't need to own the system (that sits with the CRM Manager) but you need to extract, interpret, and act on CRM data with confidence
- Advanced Excel for financial modelling, quota design, and scenario planning
- Familiarity with BI tools such as Power BI, Tableau, or Looker is a strong advantage. You'll work with IT and Finance to develop reporting capability; the ability to direct and shape that work matters more than the ability to build it yourself
- A clear communicator and structured thinker. You translate complex commercial data into decisions and recommendations, not just charts and tables
- Experience in a PE-backed or high-growth business is a strong advantage. You understand the pace, the reporting rigour, and what commercial infrastructure needs to look like when a business is scaling
AI fluency & learning mindset: We are looking for people who actively use AI in their day‑to‑day work, demonstrate strong curiosity about new technologies, and take ownership for continuously improving how they think, work, and deliver.
Working arrangements
We embrace smarter working practices which offer our employees the opportunity to work their hours flexibly and remotely where their roles and business needs allow. In this role, the successful candidate would be required to work from our offices based in London on a hybrid basis, Monday to Friday, 8.30am to 5pm.
