The Opportunity
Join a growing national team where Sales Operations is genuinely valued. We’re looking for a Sales Operations Analyst to own and elevate how our Sales team operates across ANZ. You’ll be the custodian of CRM excellence and pipeline integrity, ensuring leaders can trust their data, forecasts, and decisions. If you enjoy turning sales data into clear direction and providing insights to sales teams, leaders and finance this role will suit you. You’ll partner closely with these stakeholders to drive performance, improve forecasting accuracy, and embed consistent, high-quality sales practices.
What You Will Own
- CRM as the single source of truth as a familiar user of CRM with ability to manage administration and architecture with an integration partner. Own data quality, pipeline hygiene, stage discipline, and reporting accuracy
- Forecasting confidence. Improve forecast reliability by strengthening opportunity quality, risk visibility, and close-date accuracy
- Actionable insights & reporting. Build dashboards and KPI packs that Sales Leaders actually use to manage performance, pipeline, and renewals
- Sales process optimisation. Simplify workflows, reduce admin burden, and improve CRM adoption through practical improvements
- Commercial data integrity. Maintain clean, accurate data across opportunities, contracts, renewals, approvals, and orders
- CRM ownership & enablement. Be the go-to expert for onboarding, support, and continuous improvement of CRM usage. You will undergo training as an administrator and be the Rauland expert in CRM.
- Cross-functional impact. Partner with Sales, Finance, IT, Legal, Supply Chain, and Delivery to improve end-to-end execution
What Success Looks Like
- CRM adoption is high because it’s simple, useful, and reliable
- Dashboards drive action, not just visibility
- Pipeline data is clean, consistent, and decision-ready
- Sales processes are optimised
What we’re looking for
- 5+ years in Sales Ops, or Sales Analytics in a B2B environment
- Strong hands-on CRM experience (e.g. Salesforce, Dynamics, HubSpot, SugarAI)
- Proven ability to improve pipeline hygiene and forecast accuracy
- Experience building dashboards and reports that influence behaviour
- Practical mindset - you simplify, not over-engineer
- Ability to translate data into clear actions and commercial outcomes
- Confidence working closely with sales leaders and teams
- Ability to work well in a fast-moving environment where priorities shift, while staying organised and solutions-focused
- Strong stakeholder management across commercial and operational teams
What's In It For You
- You’ll own the function, not just support it
- Your work will directly influence outcomes
- You’ll partner with engaged sales leaders and executives who value data and insight
- You’ll have the opportunity to shape how Sales Operations is undertaken across ANZ
Why Us?
At Rauland, we are transforming healthcare with leading digital health solutions that truly make a difference. Our Concentric Care platform, fuelled by locally developed technology, supports our 400+ customers in tackling critical health challenges every day. Built from the ground up and with 30+ years in the game, we’ve grown to a team of more than 215 passionate people across six locations in Australia and New Zealand. We are driven by curiosity and committed to advancing outcomes for everyone in healthcare.
As we continue to expand, envision being part of a company that’s ready to seize new opportunities, innovate and make an impact. By joining Rauland, you’ll be a part of our exciting journey of innovation and growth and experience a rewarding and fulfilling place to build your career.
What can you expect in return?
In addition to the opportunity to help shape a high-performing, future-ready workforce, you can expect to be part of a supportive and inclusive environment where your contributions matter. We value your growth and offer enhanced leave entitlements so you can invest in yourself and be present for the moments that truly matter.
Interested?
If you're passionate about building capability, driving performance, and making a real difference in the healthcare tech space, we’d love to hear from you. APPLY NOW and help us shape a culture of growth and innovation at Rauland.
Inclusion and diversity at Rauland
At Rauland, we’re committed to building an inclusive workforce and continuously challenging ourselves to improve. If you're passionate about this opportunity but require adjustments to ensure your success, we encourage you to reach out—we’d still love to hear from you!
