Sales Operations Analyst
Hybrid - 2/3 days in office requirement
The Sales Operations Analyst is plays a critical role in enhancing sales force productivity and performance. This role is responsible for providing actionable insights through robust analysis of sales activity, field force KPIs, call planning effectiveness, targeting, and CRM data quality. The ideal candidate will support strategic commercial decisions by developing tools, dashboards, and performance frameworks to enable data-driven decisions that optimize field execution and align with commercial objectives. If you are keen to join a patient centric, high-growth company, then read on and apply today
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What You Will
- Do
Analyse sales performance data, field force activity, and customer segmentation to identify trends and opportunities for improveme - nt.Build and maintain interactive dashboards (e.g., Power BI, Tableau) to support real-time sales team performance tracking and manageme
- nt.Lead reporting and analytics around field KPIs: frequency, reach, call execution, territory coverage, and sales effectivene
- ss.Own and manage territory alignment, call plans, and incentive compensation tracki
- ng.Maintain and enhance the CRM system (e.g., Salesforce, Veeva CRM), ensuring data integrity, usability, and alignment with commercial process
- es.Collaborate with Sales, Marketing, and Commercial Operations to support strategy execution and align metrics with business goa
- ls.Develop and manage field force effectiveness scorecards and regularly present insights to cross-functional stakeholde
- rs.Support product launches by ensuring field force readiness through performance tracking tools and KP
- Is.Provide ad hoc analytical support on commercial initiatives, salesforce deployment strategies, and performance benchmarki
- ng.Contribute to forecasting, territory sizing, and resource allocation effor
ts.
What W
e Do
Essential Pharma is a global pharmaceutical company working to make a difference for patients in niche populat
ions.Everything at Essential Pharma is driven by the fact that every patient matters. We are focussed on developing and delivering medicines for patients in small, underserved or rare disease populations. Our team of 70+ people has an entrepreneurial spirit, challenging convention and working creatively to deliver results. Our headquarters are in Surrey, UK, and we have offices in Malta, France, Spain and Switzer
land.We are an international business, with a growing product portfolio that reaches patients in approximately 70 countries. We cover multiple therapy areas with a particular focus on rare disease, CNS, ophthalmology and gastroenterology. Our first development-stage asset is an anti-GD2 antibody for the treatment of high-risk neuroblastoma. We have a proven track record of acquiring, investing in and commercialising treatm
ents.
What You Will
Bring
Qualifi
- cationsDegree in Business, Statistics, Mathematics, Economics, Life Sciences, or a related dis
cipline
Ex
- perience3+ years’ experience in Sales Operations, SFE, Commercial Analytics or similar roles in the pharmaceutical
- industryCRM system experience (Veeva/Salesforce) p
- referredKnowledge of Power BI, Tableau, or equivalent data visualizati
- on toolsABPI or pharma-related certification adva
- ntageousProficient in CRM analytics and territory ma
- nagementDemonstrated understanding of sales incentive schemes and fi
- eld KPIsPrevious experience manipulating and interpreting pharma sales data (e.g.
- , IQVIA)Strong business acumen and experience in data storytelling for commercial stak
- eholdersFamiliarity with call planning, segmentation, and targeting st
rategies
Core Com
- petenciesStrong analytical and quantitati
- ve skillsAbility to synthesize complex data into simple business
- insightsHigh level of proficiency with Excel, Power BI, and CR
- M systemsEffective communicator and able to present complex data in business-friendl
- y formatsSelf-starter with excellent organizational and time manageme
- nt skillsResults-oriented, adaptable, and comfortable working in fast-paced env
- ironmentsDemonstrates integrity and strong ethical
- standardsTeam player with strong collaboration skills and growth
mindset.
Wha
- t We Offer
Competi - tive salaryWe understand that productivity requires balance, so we offer office-based contracts and allow flexibility on locations of work when required and appropriate. This can be different for each department so please have that conversation a
- t intervie
- wHealthcarePension – you contribute 5% and w
- e offer 5%.Life Insurance – lump sum (tax free) death benefit of 4 x ba
- sic salary.Enhanced f
- amily leaveEnhanc
- ed sick pay25 days a
- nnual leaveDiscretionary annual perfor
mance bonus
Wh
- at To Expect
At Essential Pharma, every colleague matters: we want every member of the team to thrive and grow during their - time with usRight from the interview stage, we encourage candidates to ask us questions, voice opinions a
- nd be curiousThis is a dynamic, fast-paced working environment. We expect individuals to be responsible and accountable, while understanding the importance of collaborating with colleagues to
- fuel successWe pride ourselves on our inclusive culture, based on the belief that everyone brings unique strengths and
- perspectivesWe have an unwavering dedication to employee growth an
d development
