Business Operations Manager

Speks • Full-time • Brooklyn, NY, US • 3m ago

Hi, we're Speks, a NYC-based product design company creating premium sensory products for teens and adults. We sell globally across wholesale, retail, and DTC, and we're growing fast.

We're looking for an experienced Business Operations Manager to support our financial operations, HR functions, and operational infrastructure. You'll work closely with leadership, finance, operations, and every team in the company to keep our business running smoothly.

This is a full-time, in-office role based in Midtown Manhattan.

What You'll Do

Financial Operations & Credit Management

Manage customer credit evaluation, approval, and credit limits
Monitor accounts receivable collections
Coordinate accounts payables and payment processing
Serve as primary liaison with insurance brokers and underwriters
Support fractional accounting/financial manager on reporting, reconciliation, and process improvements
Assist in organization of legal documents, including contracts and vendor agreements

HR & People Operations

Lead new hire onboarding, including employment agreements and system setup
Serve as primary liaison to our PEO service, supporting benefits administration and employee inquiries
Track and process employee expenses and reimbursements
Track employee milestones

Office Management

Oversee day-to-day office operations
Manage and disperse all incoming and outgoing sample requests
Manage office policies and procedures
Coordinate facility needs, supplies, and vendor relationships

Technology & Tools

Manage company-wide tech stack (software, apps, integrations)
Maintain company-wide reporting package
Coordinate with IT vendors and service providers

What We're Looking For

5+ years in administrative operations, HR, finance operations, or office management
Strong Excel and Google Workspace skills
Experience using AI tools in a professional setting to streamline operations or reporting
Proven ability to coordinate across multiple departments and priorities
Familiarity with accounting software, HR systems, or operational management tools
Experience managing AR, AP, and expense processes
Experience supporting insurance, legal, or compliance functions is a plus
Strong organizational and problem-solving skills
Ability to work independently while supporting multiple stakeholders

What You're Like

Highly organized and detail-oriented
Proactively identify inefficiencies and suggest improvements
You follow through and keep things moving
Comfortable managing confidential information with discretion
Strong communicator who works well with diverse teams

Why You'll Love Working Here

At Speks, you will join a small, sharp team on a serious growth trajectory. You’ll have the opportunity to provide real value company-wide and see the immediate impact of your efforts.

Compensation & Benefits