Chief Revenue Officer

DartPoints • Columbia, South Carolina, United States • 3m ago

Position Summary

DartPoints is seeking a transformational Chief Revenue Officer (CRO) to lead the company's next stage of growth. Reporting directly to the CEO, the CRO will own and execute the company's end-to-end revenue strategy across enterprise, hyperscale, wholesale, and channel segments.

This executive will be responsible for driving revenue growth, scaling the commercial organization, enhancing customer relationships, and establishing the operational rigor required to support a rapidly growing, private equity-backed data center platform.

The CRO will serve as a key member of the executive leadership team and partner closely with Operations, Technology, Product, Construction, and Finance to ensure customer commitments are aligned with delivery capabilities and long-term growth objectives.

Key Responsibilities

Revenue Strategy & Growth

Develop and execute DartPoints' overall revenue growth strategy.
Define and optimize go-to-market strategies across enterprise, wholesale, hyperscale, and channel markets.
Identify and prioritize high-growth customer segments and expansion opportunities.
Lead pricing strategy, market segmentation, customer acquisition, and revenue operations.
Partner with executive leadership to shape corporate growth initiatives and investment priorities.
Evaluate and support acquisition opportunities from a commercial and go-to-market perspective.
Strengthen DartPoints' value proposition across colocation, cloud, connectivity, and managed infrastructure offerings.

Commercial Leadership

Lead all revenue-generating functions, including:
- Enterprise Sales
- Solutions Architecture
- Channel Sales
- Account Management
- Customer Success
Assess organizational effectiveness and build a scalable commercial structure.
Recruit, develop, and retain top-performing revenue leaders and teams.
Establish a culture of accountability, performance measurement, and continuous improvement.
Drive alignment between sales, marketing, customer success, and operational delivery teams.

Sales Execution & Revenue Operations

Build and refine repeatable, scalable sales processes.
Establish sales forecasting discipline and pipeline management practices.
Develop KPI frameworks and operating metrics to drive predictable growth.
Ensure teams have the tools, training, and resources required to exceed performance goals.
Drive operational excellence across all customer-facing functions.

Customer Success & Retention

Build a scalable customer success strategy focused on retention, expansion, and customer satisfaction.
Strengthen executive-level relationships with key customers and strategic partners.
Improve customer lifetime value and recurring revenue growth.
Ensure best-in-class onboarding, service delivery, and account management experiences.
Act as a visible executive ambassador for DartPoints in the marketplace.

Executive Leadership

Serve as a strategic advisor to the CEO and Board.
Present revenue performance, forecasts, and growth strategies to executive leadership and investors.
Partner cross-functionally to align commercial commitments with operational execution.
Contribute to long-term strategic planning and organizational growth initiatives.

Required Qualifications

15+ years of progressive sales and go-to-market leadership experience.
Significant experience within one or more of the following industries:
- Colocation
- Data Centers
- Cloud Infrastructure
- Managed Services
- Connectivity & Networking
- IT Infrastructure Services
Proven success building and scaling high-performing commercial organizations.
Experience leading enterprise, wholesale, hyperscale, and/or channel sales teams.
Strong understanding of hybrid, private, and public cloud solutions.
Demonstrated track record of exceeding revenue targets and driving sustained growth.
Experience working within private equity-backed organizations.
Strong executive presence with experience presenting to Boards and investors.
Exceptional leadership, communication, and relationship-building skills.
Bachelor's degree required; MBA preferred.

Preferred Experience

Experience scaling revenue in a high-growth infrastructure, data center, or cloud services company.
M&A evaluation and commercial diligence experience.
Expertise in recurring revenue business models.
Experience leading customer success and account management functions.
Familiarity with AI-ready infrastructure, edge computing, and emerging data center market trends.