Company Description: At Cook Financial, we’re on a mission to help families protect their futures through personalized life insurance solutions and exceptional service. As a growing agency, we combine a strong commitment to our clients with a culture built on integrity, accountability, and continuous growth. We believe in empowering our team members to take ownership, make an impact, and contribute to something bigger than themselves. Our success is driven by people who are proactive, results-oriented, and passionate about helping others achieve financial security. If you’re looking for an opportunity to grow with a company that values leadership, innovation, and meaningful work, Cook Financial offers a place where your contributions truly matter.
Business Operations Manager
Location: Remote (Company Based in Knoxville, TN)
Position Type: Full-Time
Compensation: $50,000–$70,000 annual base salary per year, based on experience, plus performance bonuses
Are you the type of person who sees what needs to be done and gets it done without being asked twice?
We are seeking a Business Operations Manager to oversee and drive the day-to-day operations of our growing life insurance agency. This is a leadership role for someone who thrives on accountability, organization, execution, and helping a team succeed.
We’re not looking for someone who needs constant direction or follow-up. We’re looking for a self-starter who takes ownership, follows through on commitments, and helps create momentum throughout the organization.
What You’ll Do
- Manage and oversee daily agency operations
- Recruit, onboard, and contract new insurance agents
- Coordinate and support agent training and development
- Ensure agents are actively working leads and following sales processes
- Monitor performance and drive accountability across the team
- Improve systems, processes, and operational efficiency
- Support agency growth initiatives and sales objectives
- Track key metrics and provide reporting to leadership
- Manage CRM activities and ensure accurate data management
- Collaborate with agents to help them succeed in selling life insurance products
What We’re Looking For
- Proven leadership and team management experience
- Strong organizational and follow-through skills
- Self-motivated with the ability to work independently
- Excellent communication and problem-solving abilities
- Experience recruiting, coaching, or managing sales professionals
- Comfortable holding others accountable while providing support and encouragement
- Proficiency with CRM systems
- Working knowledge of Microsoft Excel and PowerPoint
- Ability to prioritize multiple projects and responsibilities simultaneously
Compensation & Benefits
- $50,000–$70,000 annual base salary based on experience
- Performance bonuses tied to: Agency growth, recruiting goals, team sales
- Full-time position
- Remote work opportunity
- Paid holidays
- Optional health, dental, and vision insurance
- Opportunity to play a key role in the growth and success of a rapidly expanding agency
Who Thrives in This Role
The ideal candidate is someone who naturally takes ownership, follows through on commitments, and doesn’t wait to be told what to do next. You are organized, proactive, and driven by results. You enjoy building systems, developing people, and helping a team reach its full potential.
If you’re looking for an opportunity to make a significant impact on a growing agency and be rewarded for the results you help create, we’d love to hear from you.
Please send resume to lauren.cook@ccookfinancial.com
