Title: Sales Operations Specialist
Location: Mahwah, NJ
Education: Bachelor's (Preferred)
Work authorization: United States (Required)
Excellent opportunity for an experienced “think-on-your-feet” detail-oriented individual with strong verbal/written communication and computer (Microsoft Office, ERP and CRM) skills. Responsibilities include extensive customer communication in processing order entry, availability, pricing, and delivery status to ensure customer satisfaction. Escalate critical issues as needed, interface with internal and headquarter team members to resolve problems. Work on special departmental projects.
Qualifications:
• Self-motivated with the ability to work independently and thrive in a fast-paced and sometimes high-pressure environment.
• Must be extremely organized and well-able to prioritize responsibilities.
• Exceptional interpersonal, communication and customer relation abilities.
• Possess integrity, self-motivation, professionalism, and an ability to work well with others in a small team environment.
• Strong verbal, grammar, and written skills. Candidate must be able to demonstrate a sense of leadership in negotiations and critical thinking.
• Must be proficient with Microsoft Office, word & excel
• 2+ years of experience in a customer service-related role
