Sales Operations Specialist | Fixed-Term Opportunity
Join our team as a Sales Operations Specialist on a fixed-term contract starting 17 August. The initial contract will run until 30 September, although we're happy to be flexible on the end date to suit the successful candidate. There may also be an opportunity to extend the role through to the end of October.
You can be based from our London or Witney office, or work remotely from home. Standard working hours are 9:00am to 5:30pm Monday to Thursday, and 9:00am to 5:00pm on Fridays.
Applications for this position close at midnight on Wednesday 5th August and interviews will take place on Friday 7th August.
Your Journey Starts with Us
For over 30 years, we’ve been crafting tailor-made travel experiences that reflect each client’s unique perspective of the world, helping them create truly unforgettable memories. Behind every exceptional trip is a team of passionate experts, and this is your opportunity to be part of it.
When you join Audley Travel, you become part of a supportive, collaborative community that’s invested in your success. We empower our people to thrive through meaningful development opportunities, a culture that celebrates individuality, and an environment where your ideas are heard, valued, and make a real impact.
See more about life at Audley Travel!
The role
As the Sales Operations Specialist working on departures, you will be responsible for the accurate and timely preparation of a client’s documentation in advance of their trip. Working closely with our sales teams (Country Specialists) and our partners on the ground (GHA) your aim will be to deliver a high standard of quality and service.
Key responsibilities include:
- Ensure all booking and flight details are up to date and finalised ahead of the client’s departure, cross checking existing confirmations where applicable.
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Ensure the final booking record is accurate including checking all costs and resolving any errors.
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Prepare final travel documentation for the client, ensuring that the information is accurate and personalised to enhance client experience.
What we are looking for:
- Excellent attention to detail whilst working towards daily targets
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Able to work independently to deadlines in a fast-paced environment
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Confidence to communicate clearly via Microsoft Teams and Outlook programmes in order to attend regular training, share information and seek support if required
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Good understanding of Office 365 including MS Word, Excel, SharePoint and Outlook
We believe it's our people that make the difference and who build Audley into the success it is today. We pride ourselves on enabling people to reach their full potential through promoting and celebrating a diverse and inclusive working environment.
