Position: Salesforce Administrator – CPQ
Location: Bangalore - Hybrid
Employment Type: Full-Time
Shift: 3.00AM - 12.00PM PST (US Pacific Time)
Job Summary: We are looking for an experienced Salesforce Administrator with hands-on knowledge of Salesforce CPQ (Configure, Price, Quote) to manage, configure, support, and enhance Salesforce applications. The ideal candidate should have strong Salesforce Administration experience along with a good understanding of Salesforce CPQ configuration, product catalog, pricing, discounting, quote management, approvals, and Quote-to-Cash (Q2C) processes.
Key Responsibilities:
Salesforce Administration
- Configure and maintain Salesforce objects, fields, page layouts, record types, validation rules, and relationships.
- Manage users, roles, profiles, permission sets, permission set groups, and sharing settings.
- Configure and maintain Flows and other declarative automation.
- Create and maintain reports, dashboards, and custom report types.
- Manage data using Data Import Wizard, Data Loader, and other Salesforce data management tools.
- Perform data quality checks, data cleansing, deduplication, and validation.
- Support Salesforce releases, enhancements, change requests, and production deployments.
- Troubleshoot Salesforce configuration, access, data, and user-related issues.
- Work closely with business users to gather requirements and translate them into Salesforce configurations.
Salesforce CPQ
Configure and maintain Salesforce CPQ solutions based on business requirements.
Manage and maintain:
- Products and Product Catalog
- Price Books
- Bundles and Product Options
- Configuration Attributes
- Product Rules
- Price Rules
- Discount Schedules
- Pricing Methods
- Quote Templates
- Quote Line Editor (QLE)
- Support quote configuration, pricing, discounting, and approval processes.
Assist with configuration and maintenance of:
- Quotes
- Contracts
- Amendments
- Renewals
- Orders
- Subscriptions and Assets
- Support and troubleshoot Quote-to-Cash (Q2C) business processes.
- Work with Salesforce Developers and CPQ Consultants on complex configurations and customizations.
Required Skills:
Strong hands-on experience with:
- Salesforce Objects and Data Model
- Fields and Relationships
- Page Layouts and Record Types
- Validation Rules
- Profiles and Permission Sets
- Roles and Sharing Settings
- Reports and Dashboards
- Salesforce Flows and Declarative Automation
- Good hands-on knowledge of Salesforce CPQ.
Experience working with:
- Product Configuration
- Product Bundles
- Product Rules
- Price Rules
- Pricing and Discounting
- Quotes
- Quote Templates
- Approvals
Good understanding of the Quote-to-Cash (Q2C) lifecycle.
Experience with Salesforce data management tools such as Data Loader and Data Import Wizard.
Strong troubleshooting and problem-solving skills.
Experience working in Agile/Scrum environments.
Good communication and stakeholder management skills.
