Steadman Brown are working with a global organisation looking to hire a Billing Platform Manager to take strategic and technical ownership of its enterprise billing capability, sitting within a dedicated Salesforce Centre of Excellence.
This is not a finance billing operations role. You’ll be the primary owner of the billing platform, responsible for its direction, architecture, governance, operational health and future roadmap.
The environment spans Salesforce CRM/CPQ, enterprise Billing, Finance/ERP, Data and associated integrations, supporting the wider Quote-to-Cash and Order-to-Cash lifecycle. This reflects the role's accountability across the billing platform, Salesforce Revenue Cloud and connected finance/data ecosystem.
As the Billing Platform Manager, you will:
- Own the billing platform – setting its strategy, roadmap and future direction
- Act as the technical and design authority, establishing architecture standards, governance and best practice
- Shape how Salesforce, CPQ, Billing and Finance/ERP work together across the Quote-to-Cash journey
- Own the platform beyond implementation, including releases, upgrades, technical debt, performance and operational health
- Drive the architecture and integrations across CRM, Billing, Finance and Data
- Identify opportunities to automate, simplify and continuously improve the billing ecosystem
- Work across Product, Finance, Data and Technology to turn business requirements into scalable platform solutions
- Own key technology/vendor relationships and help shape the platform's long-term evolution
What we're looking for
- Strong experience working with and ideally owning an enterprise Billing, Revenue or Quote-to-Cash platform
- Strong understanding of Quote-to-Cash / Order-to-Cash, including CPQ, pricing, orders, billing and downstream Finance
- Experience working with Salesforce CRM, CPQ and/or Revenue Cloud alongside enterprise billing technology
- Strong technical understanding of platform architecture, integrations, APIs and data flows
- Experience across platform governance, lifecycle management, releases, upgrades and technical debt
- Ability to operate as a senior technical platform owner, bridging business requirements and technology
- Experience with Zuora, CSG, Salesforce Billing/Revenue Cloud or similar enterprise billing platforms would be highly relevant
Location: Central London – 2 days per week in the office
