Senior Sales Ops Advisor

World Wide Technology • Full-time • Singapore, SG • 1m ago

Qualifications:

B.A., Business, Finance or other related field or equivalent work experience within the IT industry
Minimum of 3 years of sales and or sales support experience in the information technology industry
Must understand and be able to articulate the WWT leadership initiatives.
Ability to work independently and/or on a team with minimal supervision.
Ability to manage multiple tasks simultaneously.
Must be the subject matter expert concerning daily processes and procedures.
Must understand and be able to articulate the WWT leadership initiatives.
Knowledge of program and contract specific budget and sales cycles.
Proficient PC Skills (MS Office Suite)
Ability to effectively utilize WWT internal systems, tools and processes
Demonstrated leadership, communication and problem solving skills
Ability to travel as required meeting team and departmental goals, Responsibilities Include:
Establishing yourself as the primary point of contact within assigned accounts for all quoting and order management activities
Accurately respond to customer requirements within the stated time frames (requests for quotes, order processing, product information, order tracking details)
Proactively build and maintain a strong working knowledge of assigned accounts
Proactively build and maintain a strong working knowledge of strategic OEM products and services
In-depth knowledge and use of WWT tools, processes and partner facing applications to build and validate technical configurations
In-depth knowledge of WWT’s Go-To-Market Strategy and solution offerings
Consistent participation in weekly ATC Strategy Meetings / Call (ATSM)
Proactive participation in all key account planning sessions as well as key customer and partner briefings
Working knowledge of Direct and Indirect sources of supply and associated quote and order processes
Proactively leverage product promotions and rebate incentives
Expert knowledge of partner registration process
Proactively recognize and take necessary action to upsell and or attach services to an existing opportunity
Proactively provide detailed quote and order management reports to key stakeholders
Assist, mentor, and onboard new sales ops employees

Personal Attributes:

Ability to build and maintain strong relationships both inside and outside the organization
Adaptable and flexible: being open to change in response to new information, different or unexpected circumstances, and/or to work in ambiguous situations
Excellent communication skills
Strong organizational skills
Capability to multi-task and respond to change
Perform duties with accuracy and with strong degree of urgency
Ability to prioritize and perform work in a timely manner
Team Player
A passion for learning and continued education

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