CLM/CPQ Business Systems Analyst (BSA) & Test Lead
Location: North Chicago, IL – Onsite
Job Type: Contract
Duration: 12+ Months
Job Summary
We are seeking an experienced CLM/CPQ Business Systems Analyst (BSA) & Test Lead to join the core project team. The consultant will provide functional leadership across CPQ, CLM, Salesforce, and testing, working closely with business stakeholders, enterprise architects, technical teams, and the implementation System Integrator.
This is a client-side functional leadership and testing governance role, focused on requirements, business process validation, integration coordination, SIT/UAT, defect management, and business readiness rather than hands-on development or configuration.
Key Responsibilities
- Gather and document business requirements through stakeholder workshops.
- Perform fit-gap analysis and business process validation.
- Provide functional ownership for PROS CPQ, Conga CLM, and Salesforce processes.
- Support Quote-to-Cash, pricing, product configuration, approvals, quoting, and contract lifecycle processes.
- Coordinate integrations across Salesforce, PROS CPQ, Conga CLM, SAP ERP, middleware, and reporting platforms.
- Develop and manage SIT, UAT, regression, and go-live testing strategies.
- Create and review test scenarios, scripts, and test data.
- Lead test execution, defect triage, status reporting, and issue resolution.
- Maintain requirements traceability through deployment.
- Support business validation, sign-off, cutover, and hypercare activities.
- Collaborate with business stakeholders, architects, technical teams, and System Integrator partners.
Required Qualifications
- 7+ years of Business Systems Analysis experience.
- 3+ years supporting CPQ and/or CLM implementations.
- Strong Quote-to-Cash (QTC), CPQ, and CLM experience.
- Experience with Salesforce, Conga CLM, and/or PROS CPQ.
- Experience leading SIT, UAT, regression, and end-to-end testing.
- Strong requirements management and business process modeling skills.
- Enterprise transformation and System Integrator experience.
- Understanding of SAP integration, APIs, data migration, and validation.
- Strong communication and stakeholder management skills.
Preferred Experience
- Healthcare, medical device, or life sciences experience.
- PROS CPQ experience.
- Salesforce/CPQ/CLM/SAP integration experience.
Interested Candidates
Please send your updated resume to Jegan@starkamerica.com.
