Jackson Hogg are delighted to be supporting our client, a global electrical manufacturing business, in their search for a Revenue Operations Lead to join their team. This is a brand new role into the business, created to strengthen the commercial and sales strategy within the business, and as part of that they are looking to appoint a Rev Ops Lead, who will play a key role in leading the commercial transformation program. Reporting into the CRO, the successful candidate will drive a global Salesforce harmonization program, to bring multiple global entities onto a single unified CRM.

CORE RESPONSIBILITIES

Commercial Reporting and GTM Analytics

Own the monthly and weekly commercial operating report for the CRO covering pipeline performance, deal velocity, win and loss rates, closure rates, and account retention indicators
Identify performance variance across subsidiaries, verticals, deal sizes, and sales cycles and explain what is driving it, not just what it is
Produce concise, action-oriented written summaries for the CRO. One page where possible
Monitor leading indicators that give early warning of forecast risk, including pipeline coverage ratios, stage velocity, and qualification completeness

CRM Ownership and Data Integrity

Take primary ownership of CRM data quality across critical commercial fields — stage, close date, vertical, application type, disqualification reason, win and loss reason, campaign source
Drive the design and governance of the global data dictionary and stage model as part of the Salesforce harmonization program
Own the disqualification intelligence framework, ensuring declined leads are structured consistently across all subsidiarity
Identify and resolve structural issues in the CRM that cause recurring data quality problems
Act as the subject matter expert on commercial data standards for subsidiary teams and the IT function
Contribute actively to the design of new CRM capabilities as the AI growth engine is built out

Commercial Influence and Adoption

Build relationships with commercial counterparts in key subsidiaries and earn credibility through analytical quality and practical usefulness
Identify CRM adoption gaps at subsidiary level and bring specific, evidence-based recommendations to the CRO
Make the value of good data visible by connecting data quality directly to useful commercial insight in every report and analysis produced
Support training and documentation for subsidiary teams on data standards and CRM usage

GTM Process and Program Contribution

Contribute to the Salesforce harmonization discovery and design phases, including subsidiary data audits, gap analysis, and stage model validation

Experience

Five to seven years in a revenue operations, sales operations, or commercial analytics role within a B2B or industrial environment
A track record of independently running a commercial reporting or analytics function, even a small one, where you owned the output rather than supported someone else
Meaningful involvement in a CRM design, data governance, or harmonization project — not just as a user but as a contributor to how the system was structured
Salesforce proficiency at a power-user level or above. You can build reports, interrogate data structures, and have an informed view on field governance and stage logic. Admin certification is a strong positive

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