Sales Operations Coordinator

The Headhunters Recruitment • Full-time • Edmonton, AB, CA • 2d ago

We're looking for a full-time Sales Operations Coordinator in the industrial manufacturing industry.

Our client is a well-established and respected organization with a reputation for quality, customer service, and long-term relationships. They offer a collaborative and entrepreneurial environment where employees are encouraged to take ownership, expand their knowledge, and grow professionally. The successful candidate will play an important role in supporting customer satisfaction and helping drive operational excellence across the business.

The Sales Operations Coordinator will play a key role in supporting the sales and customer order process, acting as a central point of coordination between customers and internal departments. This position offers an excellent opportunity for someone who is highly organized, a strong communicator, commercially curious, and interested in developing a deeper understanding of business operations within a specialized, collaborative and team focused industrial environment.

Sales Operations Coordinator Responsibilities:

Prepare customer quotations by reviewing pricing, inventory, costs, and historical information
Coordinate with internal and external clients to support customer requirements
Process customer orders from receipt through production, shipment, and invoicing
Support the Sales team with pricing, product availability, lead times, and order status inquiries
Monitor and follow up on outstanding quotations and identify potential sales opportunities
Maintain accurate customer, pricing, quotation, and sales information within company systems
Prepare reports related to sales activity, customer orders, and deliveries
Assist with inventory monitoring and support replenishment activities
Resolve customer inquiries related to orders, deliveries, warranties, and returns
Identify opportunities to improve processes and contribute to operational efficiency

The Successful Candidate Has:

3+ years of experience in sales support, administration, customer service, order management, or a related role
Post-secondary education is considered an asset
Quick learner of new technologies
Strong Microsoft Office skills, particularly Excel
Excellent written and verbal communication skills
Exceptional organizational skills with strong attention to detail
Experience managing multiple priorities in a fast-paced environment
Strong problem-solving skills and sound judgment
Experience with ERP or CRM systems is considered an asset
Experience in manufacturing, mining, heavy equipment, or an industrial environment is an asset but not required
A proactive, curious, and growth-oriented approach to work
Able to work 8-5pm in a west end office

Compensation and Benefits:

The discussed salary range is $65,000 - $70,000, depending on experience
Candidates with additional experience and higher compensation expectations may also be considered
Benefits package
Opportunities for professional development and career growth
Collaborative and supportive team environment
Long-term career potential within a growing organization

Candidates must be legally authorized to work in Canada. Only candidates selected to move forward in the hiring process will be contacted.