EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.
We're looking for a Lead Business Analyst to join our team, someone with deep knowledge of Conga CPQ, OTC/O2C, or SAP SD/MM business processes, who can partner with stakeholders, architects, and development teams to deliver comprehensive business process solutions.
Responsibilities
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Collaborate closely with Business, IT Business Partners, and Business Process Experts/Owners to gather and document business requirements
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Create high-level solution concepts and wireframes while partnering with the business to clarify unclear requirements
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Draft detailed Functional Specifications for the Dev team and refine user stories with acceptance criteria tracked in the DevOps tool
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Work alongside Architects and Tech Leads to document both current and future state processes
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Maintain and support the product backlog, continuously validating deliverables against established requirements
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Establish and nurture strong, productive relationships with key business stakeholders
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Adapt flexibly to evolving business needs and shifting priorities
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Deliver training to key users and ensure training and support materials remain available
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Develop test cases, assess test case coverage, and assist the business throughout UAT
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Spot opportunities for process improvements and support ongoing optimization initiatives
Requirements
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10-15 years working as an IT Business Analyst
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Familiarity with Conga Q2C (CPQ), OTC (O2C), or SAP SD/MM business processes
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Strong background in requirements gathering, stakeholder management, and business process mapping
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Skilled in writing Functional Specifications, user stories, and acceptance criteria
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Solid grasp of how IT solutions support end-to-end business processes
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Working knowledge of Scrum, Agile, and Azure DevOps tools
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Excellent soft skills and strong communication capabilities
We offer
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Opportunity to work on technical challenges that may impact across geographies
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Vast opportunities for self-development: online university, knowledge sharing opportunities globally, learning opportunities through external certifications
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Opportunity to share your ideas on international platforms
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Sponsored Tech Talks & Hackathons
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Unlimited access to LinkedIn learning solutions
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Possibility to relocate to any EPAM office for short and long-term projects
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Focused individual development
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Benefit package:
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Health benefits
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Retirement benefits
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Paid time off
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Flexible benefits
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Forums to explore beyond work passion (CSR, photography, painting, sports, etc.)